Assistant Restaurant Manager

35 EMBER PTE. LTD.; Região Norte; On-site; BRL 140,000 - 257,000; Full time

Job summary

Ember is seeking an Assistant Restaurant Manager to support the overall management and daily operations of the restaurant. You will oversee F&B operations, supervise staff, and ensure a high standard of service.

The role requires a Bachelor degree in Hospitality / F&B Management with 3-4 years in F&B operations, including supervisory experience, strong leadership and communication skills, and flexibility to work weekends and public holidays.

Qualifications

• Bachelor Degree in Hospitality / F&B Management or related field.
• 3-4 years of relevant experience in F&B operations, with at least 1 year in a supervisory or management role.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented, well-organised, and hands-on.
• Knowledge of Singapore's food safety and hygiene regulations is a strong plus.
• Able to work flexible hours, including weekends and public holidays.

Responsibilities

• Operations Management: Oversee day-to-day F&B operations, including opening/closing procedures and ensure service quality, cleanliness, and efficiency.
• Staff Supervision & Training: Manage service staff, allocate duties, ensure shift coverage, and provide on-the-job training.
• Customer Service: Address inquiries, feedback, and complaints to ensure a positive dining experience.
• Compliance & Administration: Ensure food safety, hygiene, and licensing compliance; maintain records and documentation.
• Sales Support: Assist promotional activities and monitor sales performance.
• Front-of-House Leadership: Oversee reservations, floor plans, and guest relations, including VIPs.

Skills

Leadership

Communication

Interpersonal skills

Detail-oriented

Hands-on

Education

Bachelor Degree in Hospitality / F&B Management

Job description

Roles & Responsibilities

We are looking for a dynamic and experienced Assistant Restaurant Manager to support the overall management and daily operations of Ember.

Key Responsibilities

• Operations Management: Assist in overseeing day-to-day F&B operations, including opening and closing procedures; ensure service quality, cleanliness, and operational efficiency.

• Staff Supervision & Training: Supervise service staff, allocate duties, and ensure proper shift coverage; provide on-the-job training and guidance.

• Customer Service: Handle customer inquiries, feedback, and complaints professionally; ensure a positive dining experience for all guests.

• Compliance & Administration: Ensure compliance with food safety, hygiene, and licensing regulations in Singapore; assist in maintaining proper records and documentation.

• Sales Support: Support promotional activities and monitor sales performance.

• Front-of-House Leadership: Oversee reservations, floor plans, and guest interactions, including VIP and regular customer relations.

Requirements

• Bachelor Degree or higher qualification in Hospitality / F&B Management or related field.

• At least 3-4 years of relevant experience in F&B operations, with at least 1 year in a supervisory or management role.

• Strong leadership, communication, and interpersonal skills.

• Detail-oriented, well-organised, and hands-on.

• Knowledge of Singapore's food safety and hygiene regulations is a strong plus.

• Able to work flexible hours, including weekends and public holidays