QA Executive

Tee Yih Jia Food Manufacturing Pte Ltd; Região Norte; On-site; BRL 60,000 - 85,000; Full time

Job summary

Tee Yih Jia Food Manufacturing Pte Ltd is seeking a Quality Assurance/Control professional to monitor and improve food safety and quality across production and warehouse areas.

The role focuses on handling customer inquiries, leading audits, and ensuring compliance with BRC, HACCP and Halal standards, while providing technical support to multiple departments.

Qualifications

• Diploma in Food Science or equivalent.
• QC in Food preferred.
• 1–2 years' experience in the food industry.
• Basic computer knowledge; proficient in Microsoft Office.
• Able to work with English and Mandarin speaking staff and customers.
• Independent with high initiative and resourcefulness.
• Good communication and interpersonal skills.
• Understanding of Food Safety Management System.

Responsibilities

• Analyze food safety and quality results and track performance.
• Serve as first contact for customer quality inquiries and audits.
• Develop and implement BRC, HACCP and MUIS QMS.
• Ensure GMP compliance in production and warehouse areas.
• Lead investigations of customer complaints and close logs.
• Issue CPAR for non-conforming materials and products.
• Conduct annual mock recalls, traceability and mass balance exercises.
• Support external audits (3rd party, customers, regulators).
• Develop and deliver training on food quality and safety.
• Handle Export Health and Phytosanitary Certificates.
• Provide technical advice to sales, shipping, maintenance, and production.
• Respond to customer inquiries, COA, product specs and declarations.

Skills

Communication skills

Interpersonal skills

Initiative

Resourcefulness

Bilingual English/Mandarin

Education

Diploma in Food Science

Tools

Microsoft Office

Job description

Responsibilities

1. Responsible to analyse food safety and quality results and track performance against established goals and assist in periodic reporting of performance.
2. Serve as first point of contact for all customer quality inquiries, aiding in scheduling of audits, providing feedback to both simple and complicated inquiries.
3. Develop, update and implement current Food Safety Management System (BRC), HACCP and Halal Quality Management System (MUIS) in accordance to standards to ensure products produced meet relevant regulations and certification requirements.
4. Ensure production, warehouse and areas where activities affect food safety and quality comply with GMP.
5. Lead and conduct investigation of customer complaints, maintain investigation log and track investigation closure.
6. Issue CPAR to internal and suppliers for all non-conforming products including raw materials, work-in-progress and finished products.
7. Conduct annual mock recall, traceability and mass balance exercise.
8. Support and assist external audits and inspection including 3rd Party, Customer and Regulatory audits and inspections.
9. Develop and conduct appropriate training in all aspects of food quality and safety to ensure compliance to established systems.
10. Responsible for the application of Export Health Certificate and Phytosanitary Certificate.
11. Provide technical advice and support to sales, shipping, maintenance and production department.
12. Responsible to issue and complete customer inquiries, questionnaires, COA, product specifications and declarations.

Requirements

1. Minimum Diploma in Food Science or equivalent.
2. QC in Food is Preferred
3. Ideally, candidate should have 1-2 years' experience in the food industry to have shorter learning curve.
4. Basic Computer Knowledge and proficient in Microsoft Office software
5. Able to handle English and Mandarin speaking staff and customers representatives.
6. Be able to work interpedently with a high level of initiative and resourcefulness.
7. Fast learner and able to work under pressure.
8. Good communication and interpersonal skills.
9. Good understanding of Food Safety Management System.