Process Improvement PM, Ops Integration

Amazon; Cajamar; Presencial; BRL 15.000 - 25.000; Tempo integral

Resumo da oferta

A leading e-commerce company in São Paulo is seeking a Process Improvement Program Manager to drive continuous improvement projects. You will manage a portfolio from scoping to implementation while collaborating with various teams across the organization. Candidates should have a Bachelor's degree, experience in project management, and strong analytical skills. This role is pivotal in enhancing operational excellence and requires fluency in English. Apply now for a chance to contribute to a fast-paced, customer-centric environment.

Qualificações

• Experience defining and implementing process improvement initiatives using data and metrics.
• Hands-on experience in operations is a must.

Responsabilidades

• Manage complex continuous improvement projects from conception to implementation.
• Communicate with stakeholders at different levels to improve operational excellence.
• Drive discussions and write business cases in support of new initiatives.

Conhecimentos

Project or program management

Analytical orientation

Fluent in English

Experience in logistics

Formação académica

Bachelor's degree

Ferramentas

Excel

SQL

Descrição da oferta de emprego

Ops Integration Team is looking for a Process Improvement Program Manager to lead several concurrently projects in support of our growth. You will own a portfolio of projects and will be accountable to their end-to-end development: from scoping, to execution, through successful implementation and adoption. You will work closely with leadership and supporting areas to find opportunities for continuous improvement and will be responsible for the adoption of the correct processes and tools to raise the bar on performance and quality for our customers. To be successful in this role, you must be able to work across disciplines, organizations, and geographies, translating complex technical and operational requirements for varied audiences. You must think big, move fast, and pivot frequently in a dynamic environment. Prior experience in supply chain, FC operation and transportation is a plus, but hands‑on experience in operations is a must. This person will partner and work closely with Business Management, Warehouse Operations, Transportation, IT and Finance.

At Amazon, we're working to be the most customer centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

Key job responsibilities

• Manage complex continuous improvement projects from conception to implementation and be accountable for key metrics and overall results.
• Communicate with stakeholders at different levels and dynamically lead business and product teams to define solutions to improve operational excellence.
• Drive discussions and write business cases in support of new initiatives using data from multiple stakeholders.
• Strong analytical orientation, comfort using databases and analytical tools to make data‑based decisions.

A day in the life

• Work with teams across Amazon to scope project requirements, including AMZL, Tax, Legal, Accounting, Finance, Tech, etc.
• Manage project deliverables, including day‑to‑day communication with key stakeholders.
• Ensure project implementation and adoption.

About the team

Ops Integration team is responsible for understanding business and operations requirements to develop solutions to improve Amazon network by partnering with stakeholders from Tech, Finance, Tax and Accounting with main focus on Supply Chain, Transportation and Network & Operational Excellence programs.

• Bachelor's degree.
• Experience in project or program management.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Speak, write, and read fluently in English.
• Experience in logistics.

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