Inbound SDR – Junior

Jobtailor

São Paulo

Presencial

BRL 60 000 - 90 000

Tempo integral

Há 6 dias

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Resumo da oferta

Decorafit is seeking a proactive Lead Qualification Specialist to engage high-volume prospects across channels. You will qualify inbound leads, understand client needs, and guide them through the early buying journey.

You’ll conduct calls and video meetings, update the Pipedrive CRM, and prioritize opportunities. A collaborative team environment and ongoing learning are offered.

Qualificações

High school diploma or currently pursuing a degree.
Excellent verbal and written communication skills.
Ability to personalize customer interactions.
Strong ability to work as part of a team.
Organization, results orientation, and process discipline.
Proactive, resilient mindset and a constant desire to learn.
Respond to and qualify leads quickly with priority to hot opportunities.
Adaptability to dynamic operation with changing targets.
Excellent time-management to maintain short cadences.
Experience in customer service, sales, telemarketing, or sales ops preferred.
Basic knowledge of Google Workspace and interest in AI tools.

Responsabilidades

Qualify inbound leads from forms, website, social media, WhatsApp, phone, and chatbot.
Fully qualify prospects by needs, project stage, timing, and requirements.
Guide prospects through initial journey and present Decorafit’s value.
Make calls, conduct Google Meet video calls, and send strategic messages.
Update and organize CRM activities; ensure accurate statuses and history.
Prioritize activities by intent, urgency, and fit.
Identify opportunities and schedule qualified meetings with architects.
Execute follow-ups per defined cadences.
Handle objections by educating prospects and highlighting differentiators.
Switch between WhatsApp, calls, email, and Meet during peak times.
Suggest cadence/script/process improvements.
Monitor no-shows and reschedules; participate in training and daily syncs.

Conhecimentos

Lead Qualification

Consultative Selling

CRM Management

Sales Development

Telemarketing

Customer Service

Google Workspace

AI Tools

Sales Operations

Process Improvement

Formação académica

High school diploma (or pursuing degree)

Ferramentas

Pipedrive CRM

Google Meet

Descrição da oferta de emprego

Qualify inbound leads received through forms, the website, social media, WhatsApp, phone, and chatbot, ensuring a prompt response even during periods of high demand

Fully qualify prospects by understanding their needs, the stage of the project, purchase timing, and property-specific requirements

Guide prospects through the initial stages of the customer journey and present Decorafit’s value proposition

Make phone calls, conduct Google Meet video calls, and send strategic messages

Update, prioritize, and organize activities in the Pipedrive CRM, ensuring statuses, interaction history, and reasons for lost opportunities are accurate

Prioritize activities based on intent, urgency, and fit

Identify opportunities and schedule qualified meetings with architects

Execute follow-ups according to defined cadences

Handle objections consultatively by educating prospects and reinforcing Decorafit’s differentiators

Switch between WhatsApp, phone calls, email, and Google Meet during periods of high demand

Suggest improvements to cadences, scripts, and internal processes

Monitor no-shows and rescheduled meetings

Participate in training sessions, daily syncs, and follow‑up routines

Requirements

High school diploma or currently pursuing a degree

Excellent verbal and written communication skills

Ability to personalize customer interactions

Strong ability to work as part of a team

Organization, results orientation, and process discipline

Proactive, resilient mindset and a constant desire to learn

Ability to respond to and qualify leads quickly, ensuring hot opportunities receive priority

Resilience and adaptability to work in a dynamic operation with rapidly changing targets and processes

Excellent time‑management skills to maintain short cadences without accumulating outstanding tasks

Previous experience in customer service, sales, telemarketing, sales development, or commercial operations is preferred

Basic knowledge of Google Workspace and an interest in using Artificial Intelligence tools

Comfortable working with targets and overcoming objections

Interest in consultative selling and business development

Experience in companies with high lead volumes or fast‑paced sales operations

Experience in the renovation, architecture, construction, or real estate market

Experience in startups or high‑volume sales operations

Ethics and professionalism

Strong sense of responsibility and autonomy in managing processes

Open to new ideas, change, and learning opportunities

Entrepreneurial mindset and willingness to take practical action

Strong interpersonal skills

Motivation, proactivity, collaboration, results orientation, and humility

Curiosity and a passion for learning

Core Competencies

Demonstrates strong verbal and written communication skills, with a focus on consultative selling and customer engagement. Proficient in managing leads through CRM systems and adapting to dynamic sales environments.

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