Import Analyst

Crane Worldwide Logistics LLC; Campinas; Híbrido; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Crane Worldwide Logistics LLC Campinas, Brazil seeks an Operations Analyst to monitor and improve international freight processes, ensuring accurate KPI data and timely quotes. The role requires collaboration with clients, vendors and origin stations to optimize service quality and cost.

Candidates should hold a Bachelor's in International Business or Logistics, strong English/Portuguese, and proficient MS Office skills.

Qualificações

• Bachelor's degree in International Business/Logistics or related field.
• Strong written and verbal communication in English and Portuguese.
• Experience in international operations and freight/logistics optimization.

Responsabilidades

• Gather information from internal and external departments to measure operations performance.
• Identify opportunities for improvements, including client satisfaction and service quality.
• Maintain clear communication with Clients, Vendors and Origin Stations.
• Follow up daily performance reports to achieve goals.
• Keep Import-related KPIs up to date and well organized.
• Provide quotes/cost estimates when required.

Conhecimentos

Client communication

KPI analysis

Process documentation

Team collaboration

MS Office

Excel

Time management

Formação académica

Bachelor's degree in International Business/Logistics

Ferramentas

MS Office

Descrição da oferta de emprego

• Interface with applicable internal (company) and external (client) departments to gather information and provide input on all matters affecting the measurement of operations performance;
• Evaluates and identify potential opportunities for improvements, including analyzing client satisfaction, and ensure excellent service;
• Maintain a very clear and accurate communication with Clients, Vendors and Origin Stations;
• Follow up own daily performance reports to accomplish the goals;
• Feed the system properly in order to keep Import-related KPIs up to date and well organized;
• Provide quotes/costs when required.

Other Skills/Abilities:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Must have strong verbal and written communication skills;
• Knowledgeable of international operations and freight/logistics optimization;
• Excellent planning, time management, collaboration, decision making, organization, and presentation;
• Ability to develop and document processes and procedures;
• Strong team player, able to collaborate with stakeholders, engage senior management, and handle conflicts professionally and flexibly.
• Strong knowledge of Microsoft office pack (Outlook, Excell, Word).

Education and Experience:

• Bachelors Degree in International Business/Logistic or related field;