Floor Supervisor

Evolution Gaming Limited; São Paulo; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Floor Supervisor in São Paulo, Brazil, where you will oversee the gaming floor operations and lead a dynamic team. This exciting role offers a unique opportunity to be part of launching the first studio in Brazil, providing you with hands-on experience and professional growth. You will be responsible for ensuring smooth operations, coaching team members, and analyzing performance metrics. If you are passionate about the gaming industry and possess strong leadership skills, this position is perfect for you.

Serviços

Competitive remuneration package

Professional development opportunities

Hands-on experience in a key role

Qualificações

• 1-2 years of supervisory experience in a related field.
• Excellent spoken and written English; Portuguese is a plus.

Responsabilidades

• Oversee gaming floor operations during assigned shifts.
• Monitor team performance and ensure KPIs are met.
• Manage and motivate team members effectively.

Conhecimentos

Supervision

Team Management

Performance Analysis

Technical Proficiency

English Communication

Portuguese Communication

Organizational Skills

Formação académica

High School Diploma

Relevant Experience

Ferramentas

JIRA

TTS

WIKI

Evo Desk

NEVOS

Descrição da oferta de emprego

Company Description

We proudly stand as a premier developer and provider of innovative products and services tailored for the entertainment sector. With a workforce boasting over 21,000 talented individuals spread across more than 40 global markets, we thrive in areas of product innovation, software development, IT solutions, and comprehensive business support.

At the heart of our success lies a dynamic and creative environment, fostering unparalleled opportunities for both personal and professional advancement.

Job Description

We’re opening our first studio in Brazil—and we’re looking for a Floor Supervisor to join our team at Evolution São Paulo.

The Floor Supervisor will have complete oversight of the gaming floor during their assigned shift. This individual will be responsible for monitoring the operations of the floor, ensuring tables are running smoothly without error and providing supervisory support to team members.

• Monitor team performance, ensure KPIs and expectations are met
• Work with operations to ensure success of team and operations
• Manage, supervise, coach and motivate team
• Time and attendance maintenance of employees
• Assist with employee relations within the team, including disciplinary cases
• Manage, supervise, coach, motivate and build team spirit
• Work within your own team/s to produce the required results and to meet Company targets
• Analyze employee data and performance
• Manage employee expectation and eventual requests
• Establish and maintain cross departmental cooperation
• Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
• Manage projects and deadlines set by your direct managers
• Propose initiatives and ideas that will benefit the department
• Manage ad-hoc situations which may occur on shift in appropriate manner
  

Qualifications

Qualifications

• 1 - 2 years of experience as a supervisor or in related field
• Experience as a game presenter or shuffler preferred but not required
• Excellent spoken and written English skills, Portuguese language skills as an advantage.
• Technically proficient
• High level of organization
• Ability to work flexible hours
• Available all shifts

Additional Information

We offer:

• A key role in launching and managing our first studio in São Paulo, Brazil
• Competitive remuneration package
• A unique opportunity to gain extensive hands-on experience
• Professional and personal development opportunities

If you are interested apply by sending in your CV and a letter of motivation.