Five9 Developer

Tata Consultancy Services; Aracaju; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading IT services company is seeking a Five9 Developer to design and maintain communication solutions using Twilio APIs. The candidate will have the opportunity to work in a collaborative environment while contributing to significant projects. Responsibilities include integrating services, ensuring security and compliance standards, and automating messaging systems. The ideal applicant should have a Bachelor's in Computer Science or related field and 2+ years experience with Twilio. This role offers extensive benefits and professional development opportunities.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Psychological assistance

Reimbursement of Certifications

Discount Partnership with Universities

Qualificações

• 2+ years hands-on experience with Twilio APIs.
• Proficiency in programming languages such as Python, JavaScript, or Node.js.
• Experience in the pharmaceutical or healthcare sector.

Responsabilidades

• Design, develop, and maintain communication solutions using Twilio APIs.
• Integrate Twilio services with existing applications.
• Ensure solutions adhere to security and compliance standards.

Conhecimentos

Twilio CEP

Twilio Flex

Python

JavaScript

Node.js

RESTful API integration

AWS

Azure

CI/CD pipelines

Problem-solving skills

Formação académica

Bachelor's degree in Computer Science, Engineering, or related field

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world! Here you can transform your career. Why join TCS? At TCS we believe people make the difference, and we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for a Five9 Developer who wants to learn and transform his career.

Responsibilities

• Design, develop, and maintain communication solutions using Twilio APIs (SMS, Voice, Video, etc.), primarily using SMS.
• Integrate Twilio services with existing AbbVie applications like Salesforce and other pharmacy platforms.
• Create Twilio Flows to implement two‑way SMS workflows for self‑service capabilities.
• Create messaging campaigns on Twilio communications platform.
• Work closely with stakeholders to gather requirements, conduct technical analysis, and deliver robust solutions.
• Develop and maintain automated messaging systems, workflows, and notifications for internal and external users.
• Ensure solutions adhere to AbbVie's security, compliance, and data privacy standards.
• Troubleshoot and resolve issues related to Twilio integrations and services.
• Create technical documentation and support user training as needed.

Qualifications

Bachelor's degree in Computer Science, Engineering, or related field.

• 2+ years hands‑on experience with Twilio CEP, CPaaS, Twilio Flex, and Twilio Engage APIs.
• Proficiency in programming languages such as Python, JavaScript, or Node.js.
• Familiarity with RESTful API integration and web technologies.
• Experience with cloud platforms (e.g., AWS, Azure) and CI/CD pipelines is a plus.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience in the pharmaceutical or healthcare sector.
• Working knowledge of IT security and data compliance standards.

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil.
• A collaborative, diverse and innovative environment that encourages teamwork.

Benefits

TCS Benefits – Brazil :

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Inclusion

At TATA Consultancy Services we promote an inclusive culture; we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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