Documentation Assistant

ZIM Integrated Shipping Services Ltd.; Santos; Presencial; BRL 28 000 - 45 000; Tempo integral

Resumo da oferta

ZIM Integrated Shipping Services Ltd. in Santos, Brazil seeks a Documentation Assistant to manage manifest amendments, declare import/export data in the customs system, issue correctors, ensure accurate charges and invoicing, notify clients and agents about vessel departures, and endorse cargo load in the system.

The role supports the Customer Service team in delivering a best-in-class experience and efficient, digital tools for business with ZIM.

Qualificações

• University degree in international trade, business administration or correlated areas.
• Knowledge of customs authorities' deadlines.

Responsabilidades

• Make amendments or inclusions in manifests after Shipping Instruction is copied to live.
• Declare all import/export information in the customs system within deadlines.
• Issue correctors when needed.
• Ensure local and global charges are entered correctly and generate invoices.
• Send notices to clients and agents about vessel departure.
• Endorse in the customs system to confirm cargo has been loaded.

Formação académica

University degree in international trade, business administration or correlated areas

Descrição da oferta de emprego

We are seeking for a Documentation Assistant who will handle with:

• Make any amendment or inclusion in the manifest in the system after Shipping Instruction is copied to live.
• Declare all information concerning the import or export by inputting all relevant information in the custom system within deadline.
• Issue correctors when needed.
• Make sure that the local and global charges are correctly inserted and generate the invoice.
• Send notice to clients and agents about vessel departure.
• Make an endorsement in the custom system, assuring cargo has been loaded.

Requirements

• University degree in international trade, business administration or correlated areas.
• Knowledge of custom authorities’ deadlines

The Customer Service department ensures our customers receive the best experience and personal touch, by defining work processes, conducting professional training, and developing digital tools facilitating business with ZIM.

Our teams work to differentiate ZIM from its competitors as the most customer-centric carrier in the industry.