Import Analyst – Maritime Inside Sales

Jobtailor; São Paulo; Presencial; BRL 70 000 - 120 000; Tempo integral

Resumo da oferta

Jobtailor in São Paulo, Brazil, seeks a professional to manage maritime import operations, coordinating with clients and internal teams to ensure smooth FCL/LCL shipments.

The role emphasizes preparing and following up quotes, maintaining client relationships, and ensuring accurate import documentation and system updates.

Proficiency in Excel and experience with foreign trade management systems, plus English reading/writing, are desirable for effective communication with international agents.

Qualificações

• Bachelor's degree in International Trade, International Relations, or related field.
• Experience in the role/area.
• Experience in maritime import operations (FCL and LCL).
• Knowledge of import documentation.
• Knowledge of freight forwarder routines and international logistics.
• Experience preparing and following up commercial quotes.
• Experience in client service and relationship management.
• Proficient in Microsoft Office, especially Excel.
• Experience with Foreign Trade management systems (SkyChat is a plus).
• Intermediate English (reading and writing) for communication with international agents (desirable).

Responsabilidades

• Prepare, send and follow up commercial quotes, maintaining ongoing contact with clients.
• Act as focal point between client and internal departments to ensure alignment.
• Receive, validate, and forward instructions for new shipments to operations.
• Close shipments operationally and forward cost breakdown for invoicing.
• Participate in alignment meetings to monitor opportunities and service strategies.
• Perform monthly insurance endorsements for shipments.
• Analyze import documentation.
• Coordinate end-to-end maritime import shipment operations.
• Maintain contact with overseas agents and importers.
• Proactively resolve issues and optimize import processes.
• Update the system.

Conhecimentos

Maritime import operations

Quote preparation & follow-up

Client relationship management

Microsoft Office (Excel)

Foreign Trade management systems

Communication with internationalagents

English (reading/writing)

Logistics knowledge

Formação académica

Bachelor's degree in International Trade/International Relations or related field

Ferramentas

SkyChat

Excel (MS Office)

Descrição da oferta de emprego

Responsibilities

• Prepare, send and follow up commercial quotes, maintaining continuous follow-up to convert opportunities and strengthen client relationships through multiple communication channels (phone, email, WhatsApp and LinkedIn).
• Act as the focal point between the client and internal departments (Operations, Finance, Pricing and Sales), ensuring alignment, agility and quality in service.
• Receive, validate and forward instructions for new shipments to the operations team, ensuring correct execution of processes.
• Complete the operational closure of shipments, verifying information and forwarding the cost breakdown to Finance for invoicing.
• Participate in alignment meetings with the commercial team, monitoring opportunities, ongoing processes and service strategies.
• Perform monthly insurance endorsements for shipments, ensuring compliance with established procedures and deadlines.
• Perform import documentation analysis.
• Coordinate end-to-end maritime import shipment operations.
• Maintain contact with overseas agents and importers.
• Act proactively to resolve issues and identify opportunities to optimize import processes.
• Update the system.

Requirements

• Bachelor's degree in International Trade, International Relations or a related field;
• Experience in the role/area;
• Experience in maritime import operations (FCL and LCL).
• Knowledge of import documentation.
• Knowledge of freight forwarder routines and international logistics.
• Experience preparing and following up commercial quotes.
• Experience in client service and relationship management.
• Proficient in Microsoft Office, especially Excel.
• Experience with Foreign Trade management systems (SkyChat is a plus).
• Intermediate English (reading and writing) for communication with international agents (desirable).

Core Competencies

Demonstrates expertise in maritime import operations, including FCL and LCL shipments, while effectively managing client relationships and ensuring compliance with import documentation and procedures. Proficient in utilizing Foreign Trade management systems and Microsoft Office to optimize operational processes.