Accounts Executive (AR & Customer Service) | Up to $4K | Education Sector | RRSY

Rapid Recruitment Asia Pte Ltd; Região Norte; In loco; BRL 48.000 - 60.000; Tempo pieno

Descrizione del lavoro

Rapid Recruitment Asia Pte Ltd in Brazil's Norte region seeks an Accounts Executive to balance finance duties with customer engagement in education finance operations. You will manage AR, billing, and inquiries while delivering professional support to parents.

The role emphasizes accuracy, timely communications, and service level adherence, with a dynamic work environment that blends finance operations and customer interaction. Shortlisted candidates only.

Competenze

• Experience in Accounts Receivable, Billing, Finance Operations, Credit Control or Collections.
• Strong written and spoken English.
• Ability to handle high email volumes and daily KPIs.

Mansioni

• Manage a high volume of finance-related emails and enquiries, ensuring timely responses and meeting daily service targets.
• Assist parents professionally through email, telephone and face-to-face interactions.
• Oversee Accounts Receivable (AR) activities, including outstanding payment monitoring and payment follow-ups.
• Prepare and process invoices, receipts, billing statements and payment reminders.
• Maintain accurate financial records and perform payment reconciliations.
• Handle payment discrepancies and resolve billing enquiries with patience and professionalism.
• Collaborate with internal departments to address finance-related matters.
• Prioritise urgent requests while maintaining accuracy and meeting operational deadlines.
• Follow established procedures and contribute ideas to improve efficiency and service quality.

Conoscenze

Accounts Receivable

Billing

Finance Operations

Customer service

Email management

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Job Highlights

• Attractive Salary & Salary Progression

• Dynamic Work Environment: Gain exposure to both finance operations and customer engagement

• Meaningful Role: Support school finance operations while assisting parents with their enquiries

Your Role

Looking for an opportunity that goes beyond traditional accounting duties?

We are seeking a detail-oriented and service-driven Accounts Executive who enjoys balancing financial responsibilities with customer interactions. You will play an important role in ensuring smooth finance operations while delivering professional support to parents.

Key Responsibilities

• Manage a high volume of finance-related emails and enquiries, ensuring timely responses and meeting daily service targets.

• Assist parents professionally through email, telephone and face-to-face interactions.

• Oversee Accounts Receivable (AR) activities, including outstanding payment monitoring and payment follow-ups.

• Prepare and process invoices, receipts, billing statements and payment reminders.

• Maintain accurate financial records and perform payment reconciliations.

• Handle payment discrepancies and resolve billing enquiries with patience and professionalism.

• Collaborate with internal departments to address finance-related matters.

• Prioritise urgent requests while maintaining accuracy and meeting operational deadlines.

• Follow established procedures and contribute ideas to improve efficiency and service quality.

What We're Looking For

• Relevant experience in Accounts Receivable, Billing, Finance Operations, Credit Control or Collections.

• Strong written and spoken English, with the ability to compose clear, professional emails independently.

• Confident in handling customer enquiries, telephone calls and challenging conversations.

• Able to manage high email volumes, competing priorities and daily KPIs.

• Independent and proactive, with strong ownership of assigned responsibilities.

• Meticulous when handling invoices, payment records, financial information and customer details.

• Candidates with experience in school finance, education administration or customer-facing finance roles are welcome to apply.

Why This Opportunity?

If you enjoy working with numbers but also value human interaction, this position offers the opportunity to develop your expertise in Accounts Receivable, stakeholder communication and finance operations within the education sector.

We regret that only shortlisted candidates will be contacted.