Waiter

Bahrain Surf Park; Zallaq; On-site; BHD 20,000 - 33,000; Full time

Benefits offered by this job

Attractive remuneration

Beachfront environment

Multicultural team

Surf facilities access

Medical insurance

Holiday allowance

Job summary

Bahrain SurfPark in Bilaj Aljazayer, Kingdom of Bahrain, is seeking an upbeat Waiter to deliver warm, efficient food and beverage service as a frontline ambassador. You will greet guests, take accurate orders, present menus, and seat them according to station assignments.

You will master the menu, upsell thoughtfully, manage POS transactions, and ensure timely delivery while maintaining pristine table readiness and hygiene. Flexibility to work shifts, weekends, and holidays is essential.

Qualifications

• High school diploma or hospitality certificate preferred.
• 1–2 years in food service or waiter roles.
• Experience with POS systems and guest payments.

Responsibilities

• Greet guests, present menus, and seat them.
• Know the menu, upsell, and guide selections.
• Enter orders accurately into POS and communicate dietary requests.
• Deliver orders promptly and maintain table cleanliness.
• Check in guests and handle requests with empathy.
• Follow opening/closing checklists and hygiene standards.
• Process bills and payments at POS; handle cash/card.

Skills

Customer service

Communication

Upselling

POS

Education

High School Diploma

Tools

POS

Job description

Bilaj Aljazayer, Kingdom of Bahrain | Posted on 08/30/2026

Location:

Reporting to:

YOU ARE PART OF WHAT WE ARE AND WHAT WE DO

Our Vision at Bahrain SurfPark is to bring surfing to the nation, and develop passion for health,wellbeing and fun through Waves for All.We will attract visitors from all continents, growing Bahrain’s surf andbeach culture, and act as a catalyst to establish Bahrain not only as thePremier Surf Destination of the Middle East, but as a leading destination forfun - with Water, Waves and Surfing at our core.

We will createsmiles, happiness, and wellbeing through safe fun activities for allbackgrounds, abilities and generations, now and into the future.

OVERVIEWAND PURPOSE OF YOUR ROLE

Asa Waiter, you are a vital frontline ambassador delivering exceptional, warm,and efficient food and beverage service to guests dining at Bahrain SurfPark. Reporting directly to the Head Waiter and F&B Supervisor, you willwelcome guests, take accurate orders, serve food and drinks, and maintainpristine section standards.

Youplay a central role in creating a vibrant, welcoming dining atmosphere thatembodies the Aloha Spirit. By offering knowledgeable menu guidance, activeupselling, prompt table turnover, and attentive service, you ensure everyguest enjoys a high-quality dining experience that complements their day atthe park.

General Requirements

• Adhereto company policies, grooming standards, hygiene protocols, and departmentalSOPs at all times.
• Maintaina good working knowledge of food and beverage offerings, BSP promotions, andcurrent operational initiatives.
• Supportteam objectives and contribute positively to the working environment.
• Participateactively in daily briefings, training sessions, and development programs.
• Followdepartmental opening and closing checklists to ensure operational readinessand compliance.

Guest Hospitality & Order Taking

• Warm Welcome: Greet allarriving guests with genuine energy, present menus, andseat them attentively according to station assignments.
• Menu Excellence: Demonstratecomplete knowledge of food and beverage items, daily specials, beverageofferings, allergen warnings, and ingredients to guide guest selections.
• Order Entry: Accurately record and enterguest food and drink orders into the Point-of-Sale (POS) system,ensuring special dietary requests are communicated to the kitchen pass.
• Revenue & Upselling: Proactivelyrecommend appetizers, signature drinks, desserts, and add-on items tooptimize guest dining enjoyment and increase average check sizes.

Food & Beverage Delivery

• Service Pacing: Deliver food andbeverages promptly to guest tables, ensuring correct dish presentation,correct temperatures, and seamless course timing.
• Table Maintenance: Performcontinuous table maintenance (pre-bussing), clearing empty plates,glassware, and cutlery swiftly without intruding on guest privacy.
• Guest Attentiveness: Check inregularly on seated guests to anticipate needs, refill drinks, handleadditional requests, and ensure overall satisfaction.

Section Readiness & Hygiene

• Station Preparation: Completeopening, mid-shift, and closing duty checklists, ensuring side stationsare fully stocked with cutlery, polished glassware, linens, condiments, and menus.
• Table Turnover: Clean, sanitize,and reset dining tables within target SLAs after guest departures toprepare for incoming diners.
• Sanitation Compliance: Maintainimmaculate personal presentation and enforce strict compliance withhygiene protocols, food safety standards, and floor cleanliness.

POS Operations & Guest Feedback

• Bill Processing: Prepare, verify,and present accurate guest bills, processing cash, credit card, ordigital payments efficiently via POS terminals.
• Feedback Escalation: Address guestqueries or minor issues immediately on the floor with empathy,escalating complex complaints promptly to the Head Waiter or F&BSupervisor.
• Shift Briefings: Activelyparticipate in pre-shift briefings, menu tastings, and departmentaltraining sessions.

High School Diploma or HospitalityCertificate (preferred).

Fluent English speaker; Arabic fluency is a strong advantage.

Required Experience

• Minimum 1 to 2 years of food service experience as a Waiter or Server in high-volume restaurants,beach clubs, resort venues, or leisure destinations.
• Practical experienceoperating POS ordering systems and processing guest payments.
• Proven track recordof guest-facing customer service and menu upselling.

Required Professional Skills and Attributes

• Excellent interpersonal, active listening,and communication skills.
• Strong menu presentation, food pairings,and upselling abilities.
• Competence in POS order entry and cash/cardtransaction handling.
• High speed, efficiency, and composure underpeak meal-period rush.

Required Personal Qualities

• Polishedpersonal grooming and warm, welcoming demeanor embodying the Aloha Spirit.
• High physicalstamina and agility to manage long shifts on foot in indoor and outdoordining environments.
• Team-orientedmindset with a positive, adaptable attitude.
• Flexibility to work shifts, evenings, weekends, andpublic holidays.
• Dining GuestCSAT: Maintain a floor guest satisfaction score of 90% or above.
• Order Accuracy:Achieve 98%+ accuracy on POS order entries and dietary modifications.
• Table Reset SLA:Ensure cleared tables are sanitized and reset within 3 minutes of guestdeparture.
• UpsellingTargets: Consistently meet or exceed individual monthly upselling checktargets.
• HygieneCompliance: 100% adherence to personal grooming, food safety, and dining areasanitation standards.

Benefits and Perks

• Attractiveremunerationpackagewith opportunity to grow
• Anamazing unique work environment a few meters from the beach
• Workalongside a dynamic,qualifiedand multicultural team
• Opportunityto use facilities and surf regularlyinstate-of-the-artWavegardenwavepool
• Sharethe stoke & health benefits of surfing withan island nationnew to the sport
• Joina new exciting growing industry
• Medical insurance, holiday allowance (as perBahraini Law)