Surf Academy Team Member

Bahrain Surf Park; Zallaq; On-site; BHD 4,800 - 7,200; Full time

Benefits offered by this job

Competitive salary with career growth

Shared staff accommodation

Holiday allowance, medical and life保险

Oceanfront workplace

Access to surf sessions at Wavegarden

On-the-job training by Surf Academy

Job summary

Bahrain Surf Park is seeking a Surf Academy Team Member to greet guests after check-in, confirm bookings, issue rental equipment, and guide guests to the right gear based on session format and experience. You will receive on-the-job training from the Surf Academy Manager to build product knowledge and operations.

Love for water sports and a keen interest in surfing, with flexibility to work early mornings, nights, weekends, and holidays when the site is busiest, will help you thrive in this

Qualifications

• Basic knowledge of surf equipment or board sports gear.
• Experience in rentals/retail/hospitality in sports, beach, or leisure environments.

Responsibilities

• Welcome guests and explain the process clearly.
• Verify session bookings and rental inclusions.
• Ensure guests are ready on time and maintain smooth guest flow.
• Fit and distribute rental equipment (wetsuits, boards, accessories).
• Assist guests in choosing appropriate gear and answer basic questions.
• Receive, sort and store equipment; inspect for damage and report issues.

Skills

Guest service

Communication

Team player

Tools

Rental equipment handling

Job description

Bilaj Aljazayer, Kingdom of Bahrain | Posted on 09/13/2026

YOU ARE PART OF WHAT WE ARE AND WHAT WE DO

Our Vision at Bahrain Surf Park is to bring surfing to the nation, and develop passion for health, wellbeing and fun through Waves for All. We will attract visitors from all continents, growing Bahrain’s surf and beach culture, and act as a catalyst to establish Bahrain not only as the Premier Surf Destination of the Middle East, but as a leading destination for fun - with Water, Waves and Surfing at our core.

We will create smiles, happiness, and wellbeing through safe fun activities for all backgrounds, abilities and generations, now and into the future.

OVERVIEW AND PURPOSE OF YOUR ROLE

The Surf Academy Team Member is the first point of contact for guests after check-in at the main reception. Under the supervision of the Surf Academy Manager, you will prepare guests for their surf sessions by confirming bookings, issuing rental equipment (wetsuits, surfboards, and accessories), and guiding guests toward the most suitable gear based on the session format, surf experience, and the guest’s comfort level.

Assurfing is new to many guests in Bahrain, this role is strongly guest-facing: you will help first-timers feel confident, safe, and excited. You will receive on-the-job training from the Surf Academy Manager to develop product knowledge and operational procedures.

ROLE RESPONSIBILITIES

• Welcomeguests and explain the process clearly (what happens next, where to go, what to wear, timing)
• Verifysession bookings and rental inclusions (time, level, package, equipment)
• Ensureguests are ready on time and the guest flow remains smooth during peakperiods
• Fitand distribute rental equipment: wetsuits, surfboards, leashes and accessories
• Supportguests in choosing appropriate equipment
• Answerbasic questions in a friendly, reassuring way, especially for guests whoare new to surfing
• Receive,sort, and store equipment after use following internal procedures
• Inspectequipment for damage and report issues promptly to the Surf AcademyManager
• Ensurewetsuits are rinsed/clean, organised by size, and ready for the next use
• Keepthe Surf Academy/rental area clean, safe, and welcoming
• SupportGuest Experience Team when needed (guest flow, directions, queue support, general assistance)
• Communicateclearly with the Surf Academy team to prevent delays and resolve guestissues quickly
• Proactivelyflag stock gaps, sizing issues, or recurring equipment problems
• Passionfor water sports and an interest in surfing (surfing,wakeboarding, kitesurfing, SUP, diving, swimming, etc.)
• Comfortableworking in a fast-paced, outdoor, guest-facing environment
• Confidentcommunicator with attention to detail (bookings, sizes, timing)

Experience

• Basicknowledge of surf equipment and/or board sports gear
• Experiencein rentals/retail/hospitality in a sports, beach, or leisure environment

Professional Skills&Attributes

Team player with great peopleskills, with a proactive attitude and ability to motivate and inspire guest

Must have tact and discretion indealing both with visitors and colleagues

• Strongcustomer-service attitude: warm, calm, and professional

Personal Qualities

• Willingness to learn: open to feedback and training to build surf/equipment knowledge
• A strong desire to get people active and improve accessibility and inclusivity for all
• Committed to working early mornings, later nights, weekends and holidays as required when the site is at its busiest

Benefits and Perks

• Competitive salary with career growth opportunities
• Shared accommodation available for staff.
• Holiday allowance, medical and life insurance in line with Bahraini Labour Law
• Unique workplace only meters from the ocean
• Access to surf sessions in a world-class Wavegarden facility
• Be part of a dynamic, multicultural team pioneering surf culture in a new region
• Share the health and lifestyle benefits of surfing with the local community
• Join a new and exciting growing industry
• Full on-the-job training provided by the Surf Academy Manager

HOW YOU DO IT

Our Team Culture depends on all our team pulling together, and competencies and behaviours matter. Through our performance appraisal process, the Senior Management Team at Bahrain Surf Park is committed to supporting you to behave and perform according to our values.

Waves for All: We are inclusive in everything we do. We nurture everyone from the complete novice to expert surfer and all in between. We do this with equal respect for everyone, and without judgement. We champion diversity. We have integrity and are genuine. We do what we say we will do and do it in a way that aligns with our values – every minute of every day. We deliver ‘Waves for all’ through positive interactions with our guests and strive to get it right first time.

Bringing the Aloha Spirit to Bahrain: We love and respect Hawaii - the birthplace of surfing - and we embrace their Aloha Spirit in everything we do. Our positive work environment and culture embodies at its core a unique, nurturing and compassionate essence which promotes kindness, understanding & harmony among people, regardless of their background or beliefs.

Vitality: We support each other because everyone matters. People are our business, define who we are and what we are. We care. We work collaboratively as one team, sharing ideas, knowledge and insight to achieve our common purpose. We have the knowledge, skills, enthusiasm and passion to make a difference to everyone around us. We do things ‘The BSP Way’. We recruit with Attitude in Mind. Our people‑centric culture drives everything we do, and underpins the way our guests feel about us, resulting in our ultimate business success.

We Strive for Excellence: We do everything to the best of our ability and never accept second best. Our first priority is SAFETY. We are resourceful and create the best possible experience for our guests and our BSP team. We look for new ways of doing things, embrace change and overcome difficulties through Teamwork and open and honest communication.

Creating Smiles: Everything we do and how we do it is about creating safe and memorable experiences for our guests. We are a SMILE FACTORY! Our passion is to ensure everyone who visits Bahrain Surf Park has THE BEST experience and shares the joy with their friends and family, and wants to return again and again…and again..