Guest Experience Host – Front Desk

Radisson Hotel Group; Manama; On-site; BHD 3,900 - 6,100; Full time

Job summary

The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is seeking a Front Office Receptionist to elevate the guest experience from check-in to check-out and everything in between, joining a vibrant Front Office Team. You will deliver exceptional hospitality with a focus on service excellence in a dynamic environment.

As a Front Office Receptionist, you bring dedication, a passion for guest satisfaction, and a proactive attitude to our team.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Skills

Flexibility

Positive attitude

Attention to detail

Creative problem-solving

Customer service

Teamwork

Strong verbal communication

Positive workspace vibe

Job description

The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is seeking a Front Office Receptionist to elevate the guest experience from check-in to check-out and everything in between, joining a vibrant Front Office Team. You will deliver exceptional hospitality with a focus on service excellence in a dynamic environment.

As a Front Office Receptionist, you bring dedication, a passion for guest satisfaction, and a proactive attitude to our team.