Guest Experience Specialist — Create Memorable Stays

Sheraton Hotels & Resorts; Manama; On-site; BHD 4,500 - 11,000; Full time

Job summary

Sheraton Hotels & Resorts in Manama, Bahrain, is seeking a Guest Experience Expert to ensure a smooth check-in and memorable stay. You will take the initiative to deliver a wide range of services guiding guests through their visit.

The role involves staying on your feet, handling guest requests, completing reports, and sharing local highlights. Education: high school diploma; no related work experience required. This is a full-time, non-management position focusing on guest service excellence.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Deliver a smooth check-in/check-out experience and assist guests during their stay.
• Address guest requests, complete reports, and share highlights of the local area.
• Maintain a professional appearance and adhere to company policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Manama, Bahrain, is seeking a Guest Experience Expert to ensure a smooth check-in and memorable stay. You will take the initiative to deliver a wide range of services guiding guests through their visit.

The role involves staying on your feet, handling guest requests, completing reports, and sharing local highlights. Education: high school diploma; no related work experience required. This is a full-time, non-management position focusing on guest service excellence.