Front Desk Agent

Wyndham Hotels & Resorts, Inc.; Manama; On-site; BHD 6,000 - 10,000; Full time

Benefits offered by this job

Staff accommodation

Staff transportation

Length of service benefits

Employee rate in all Wyndham hotels全球

Job summary

Wyndham Hotels & Resorts, Inc. in Manama seeks a Front Desk Agent responsible for greeting and registering guests, delivering outstanding service throughout their stay and settling accounts at departure. The role requires a High School diploma and 2–3 years' progressive hotel experience with Opera knowledge; night audit experience is a must.

English is required. The position is on-site with a competitive benefits package.

Qualifications

• High School diploma or equivalent required.
• A minimum of 2 to 3 years of progressively responsible experience in a hotel or related field is required, with knowledge of Opera being highly preferred.
• Night audit experience is a must.

Responsibilities

• Greeting and registering guests.
• Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.

Skills

Customer Relationship Management

Opera Cloud

Education

High School diploma or equivalent

Tools

Opera Cloud

Job description

City: Manama Career Level: Entry Level Type: Full-time Domain: Hotel Operations Presence: On site

The Front Desk Agent is responsible for greeting and registering guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Greet and welcome all guests approaching the Front Desk in acco...

Experience needed

High School diploma or equivalent required.

A minimum of 2 to 3 years of progressively responsible experience in a hotel or related field is required, with knowledge of Opera being highly preferred.

Night audit experience is a must.

Skills

Required skills

Customer Relationship Management

IT Software

Opera Cloud

Values

Integrity

Accountability

Care

Fun

Inclusive

Staff accommodation

Staff transportation

Length of service benefits

Employee rate in all Wyndham hotels globally

Training program – All employee levels

Languages

English military_tech Advanced

Managed Hotel Disclaimer

Managed Hotels are hotel properties operated by Wyndham Hotels & Resorts on behalf of a third-party owner who are the actual employer.