Reservations Manager

Wyndham Hotels & Resorts, Inc.; Manama; On-site; BHD 12,000 - 18,000; Full time

Job summary

Wyndham Hotels & Resorts, Inc. is seeking a Reservations Manager in Manama to oversee all group bookings and reservations. You will focus on maximizing occupancy and revenue by efficiently handling inquiries, negotiating terms, and coordinating room blocks.

The role requires strong communication, negotiation, and planning skills, with hands-on use of Microsoft Office and customer service tools to support hotel operations on site.

Qualifications

• Reservation management experience preferred.
• Experience handling group inquiries and bookings.
• Ability to coordinate room blocks and event spaces.
• Strong communication and negotiation skills.

Responsibilities

• Handle all group inquiries and bookings, including negotiating rates, terms, and contracts.
• Coordinate room blocks, meeting spaces, and special requests for group reservations.
• Work closely with sales and operations to ensure smooth group progress.

Skills

Communication

Teamwork

Negotiation

Planning & Time mgmt

Driving results

Flexibility

Accountability

Tools

Microsoft Office

Customer Service

Job description

City: Manama Career Level: Mid Level Type: Full-time Domain: Hotel Operations Presence: On site Address:: Flat 32, Building 441 , Al Fateh Tower 2Road 2407 , Juffair 324

SUMMARY

As the Reservations Manager, you will oversee all aspects of reservations and group booking within the hotel. The Incumbent is responsible for maximizing room revenue and occupancy by effectively managing group inquiries, bookings, and room allocations.

KEY RESPONSIBILITIES

• Handle all group inquiries and bookings, including negotiating rates, terms, and contracts.
• Coordinate room blocks, meeting spaces, and special requests for group reservations.
• Work closely with s...

KEY COMPETENCIES

Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:

• Communication
• Teamwork
• Negotiation
• Planning & Time management
• Driving results
• Flexibility
• Accountability

Tools

• Microsoft Office
• Customer Service

Values

• Integrity
• Trust
• Accountability
• Fun
• Diversity
• Teamwork
• Performance
• Respect
• Friendly
• Reliable
• Care
• Respect for customers
• Respect for employees
• Respect for shareholders
• People Centric
• Commitment
• Competence
• Dignity
• Equality
• Staff accommodation
• Employee rate in all Wyndham hotels globally

Languages

English military_tech Advanced

Managed Hotel Disclaimer

Managed Hotels are hotel properties operated by Wyndham Hotels & Resorts on behalf of a third-party owner who are the actual employer.