Strategic Customer Relations Lead

EUROPEAN DYNAMICS; Brussel Hoofdstad; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

European Dynamics in Brussels, Belgium, is seeking a Customer Relationship Manager fluent in English to join our Development team on site or at client premises. You'll work closely with our major client’s IT team and internal stakeholders to understand needs and propose solutions.

The role emphasizes stakeholder management, formal documentation of requirements, and shaping software projects. Strong presentation and negotiation skills, plus experience in large organizations, are essential to

Qualifications

• University degree in IT with 13 years of IT project experience.
• Experience managing stakeholders in large projects.
• Excellent English communication and negotiation skills.

Responsabilités

• Liaise with internal and external stakeholders.
• Identify business needs and propose IT solutions.
• Document business requirements using standard formats.
• Provide input to the software development process.
• Model business processes and manage requirements.
• Perform risk analysis and track needs.
• Present business/technical material to committees/clients.

Connaissances

Stakeholder management

English language

Negotiation

IT knowledge

Formation

University degree in IT

Description du poste

European Dynamics in Brussels, Belgium, is seeking a Customer Relationship Manager fluent in English to join our Development team on site or at client premises. You'll work closely with our major client’s IT team and internal stakeholders to understand needs and propose solutions.

The role emphasizes stakeholder management, formal documentation of requirements, and shaping software projects. Strong presentation and negotiation skills, plus experience in large organizations, are essential to