Customer Experience & Service Leader
Jobat
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Résumé du poste
Jobat is seeking an experienced Customer Service Manager to oversee operations in Brussels and lead a high-performing team to deliver outstanding service. You will develop and implement strategies to improve customer satisfaction and loyalty, monitor processes for seamless delivery, and handle escalated issues.
Collaborating with other departments will ensure alignment with business goals. You will report performance to senior management and drive continuous improvement across the customer
Description du poste
Jobat is seeking an experienced Customer Service Manager to oversee operations in Brussels and lead a high-performing team to deliver outstanding service. You will develop and implement strategies to improve customer satisfaction and loyalty, monitor processes for seamless delivery, and handle escalated issues.
Collaborating with other departments will ensure alignment with business goals. You will report performance to senior management and drive continuous improvement across the customer
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