IT Stakeholder Relations Lead - Brussels (Onsite)

Black Pen Recruitment; West-Vlaanderen; On-site; EUR 60,000 - 90,000; Full time

Job summary

Black Pen Recruitment is seeking a Customer Relationship Manager fluent in English to join our Brussels-based client in an onsite role. The position is Full time/Permanent and based in Brussels, Belgium, with work carried out onsite at client premises or company facilities.

You will integrate into the Development team, working closely with a major client’s IT team on site, liaising with internal and external stakeholders and shaping business requirements for the software development process.

Qualifications

• University degree in IT with 8 years IT experience.
• Excellent experience with stakeholder management in large projects.
• Proven negotiation skills with business and IT actors.
• Experience with business administration or PR, customer relation, stakeholder management.
• Ability to prepare meeting materials and facilitate meetings.
• Good knowledge of large organization administrative processes.
• Excellent command of English.

Responsibilities

• Liaising with internal and external stakeholders.
• Identify business needs and determine solutions to business problems.
• Create and maintain documentation of business requirements and solutions.
• Provide input for the software development process.
• Modeling business processes.
• Requirements/needs management and tracking.
• Risk analysis.

Skills

Stakeholder management

Business communication

Presentation skills

Requirements gathering

Documentation

Education

University degree in IT

Job description

Black Pen Recruitment is seeking a Customer Relationship Manager fluent in English to join our Brussels-based client in an onsite role. The position is Full time/Permanent and based in Brussels, Belgium, with work carried out onsite at client premises or company facilities.

You will integrate into the Development team, working closely with a major client’s IT team on site, liaising with internal and external stakeholders and shaping business requirements for the software development process.