Strategic Account Manager - Renewals & Growth (Remote)

Enhesa; Brussel Hoofdstad; On-site; EUR 70,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Flexible home-working policy

Collaborative fast-paced environment

Accountability for your projects

Job summary

Enhesa is seeking an Account Manager to protect and grow recurring revenue across a portfolio of key customers. The AM will own renewals, expansion (upsell/cross-sell), and executive relationships, managing a multi‑million euro book of business.

You will work closely with a Customer Success Manager to ensure onboarding, adoption and long‑term partnerships. Based in our Operations Division, you will drive renewal accuracy, expansion opportunities and quarterly reviews, collaborating with

Qualifications

• Bachelor’s degree in business, communications, marketing or similar field of study from an accredited university.
• 5-7 years of demonstrated sales and account management experience in a B2B SAAS, IT, insurance, engineering, financial services or consultancy environment.
• Fluency in English; other languages are an asset.
• Knowledge of Jira, Confluence, and SharePoint.

Responsibilities

• Own the renewal motion, maintaining renewal stages, forecasts and risk categories; lead renewal conversations and negotiate contracts.
• Build and close expansion pipeline, maintain whitespace maps for accounts and identify expansion opportunities.
• Lead QBRs and executive relationships with Economic Buyers and budget holders.
• Lead at‑risk strategies and forecasting, assess renewal risk and document next steps with the CSM partner.
• Partner with the CSM and cross‑functional teams to coordinate escalations and drive growth.

Skills

Account management

Sales leadership

Renewals/upsell

Executive stakeholder management

Education

Bachelor’s degree in business or related field

Tools

Jira

Confluence

SharePoint

Job description

Enhesa is seeking an Account Manager to protect and grow recurring revenue across a portfolio of key customers. The AM will own renewals, expansion (upsell/cross-sell), and executive relationships, managing a multi‑million euro book of business.

You will work closely with a Customer Success Manager to ensure onboarding, adoption and long‑term partnerships. Based in our Operations Division, you will drive renewal accuracy, expansion opportunities and quarterly reviews, collaborating with