Strategic Account Manager - Renewals & Growth (WEU)

Guardsquare; Vlaams-Brabant; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Leuven office access

Job summary

Guardsquare is seeking an experienced Account Manager to join the Sales team in Leuven and own growing and retaining our customer base across Western Europe. You will renew, upsell, and cross-sell, managing commercial relationships, securing renewals, and proactively expanding Guardsquare’s footprint across teams, business units, geographies and products.

This role requires a proactive account expansion mindset, navigating complex organizations, and turning untapped potential into opportunities.

Qualifications

• 5+ years in B2B software sales or Account Management.
• Experience selling into BFSI or Fintech is preferred.
• Proven renewals, upsell and cross-sell within existing portfolio.
• Experience handling annual ARR targets.
• Strong hunter mentality to create opportunities.

Responsibilities

• Own the commercial relationship for a portfolio of customers across Western Europe.
• Drive the renewal process, protect existing revenue, and build long-term relationships.
• Proactively identify and close upsell and cross-sell opportunities within accounts.
• Expand Guardsquare’s footprint by identifying new teams, geographies, and stakeholders.
• Build relationships beyond existing contacts with key decision-makers across security, engineering, procurement, legal, and business units.
• Understand customer priorities and connect them to Guardsquare solutions.
• Present Guardsquare solutions and demonstrate value of expansion.
• Identify renewal risks early and take necessary actions to protect the account.
• Collaborate with Customer Service, Solutions Engineering and internal teams to support growth.
• Maintain accurate account plans, opportunities, pipeline, and sales activities in Salesforce.

Skills

B2B software sales

Account management

Renewals

Upselling

Cross-selling

ARR target

Hunter mentality

Relationship building

Enterprise sales

Negotiation

CRM / Salesforce

French & English

Tools

Salesforce

CRM tools

Job description

Guardsquare is seeking an experienced Account Manager to join the Sales team in Leuven and own growing and retaining our customer base across Western Europe. You will renew, upsell, and cross-sell, managing commercial relationships, securing renewals, and proactively expanding Guardsquare’s footprint across teams, business units, geographies and products.

This role requires a proactive account expansion mindset, navigating complex organizations, and turning untapped potential into opportunities.