Strategic Account Manager: Grow Tech & AI Solutions

Dstny BE; Zaventem; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based variable pay

Permanent contract

Electric company car or mobilitybudget

Meal vouchers

Hospitalization insurance

Seniority leave

Flex Income Plan

Job summary

Dstny Belgium is seeking an Account Manager to own and expand a portfolio of Belgian B2B customers. You will build strong relationships with decision-makers, understand each customer's technology and business priorities, and actively create opportunities within existing accounts.

You will manage renewals, propose commercial solutions, and collaborate with presales, product, delivery and support to deliver on promises. This role values ownership and a proactive, tech-curious mindset.

Qualifications

• Around 2+ years in B2B account management or sales
• Commercial mindset with proven growth of existing customers
• Able to identify cross-sell and upsell opportunities
• Enjoy understanding how customers operate and what they could do better
• Strong relationship-building and communication skills
• Able to engage with managers, business owners and senior decision-makers
• Take ownership and follow through on commitments
• Curious about technology and quick to learn new products
• Fluent in Dutch or French; comfortable working in English

Responsibilities

• Manage and develop your own portfolio of Belgian B2B customers
• Build relationships with decision-makers and become a trusted commercial contact
• Understand each customer's organisation, technology environment and business priorities
• Identify new opportunities within your accounts, cross-sell and upsell solutions
• Introduce customers to new technologies such as our AI-powered Digital Assistant
• Build account plans and define clear growth opportunities for your key customers
• Manage renewals, commercial proposals and contract negotiations
• Work closely with presales, product, delivery and support to deliver what we promise
• Maintain a clear view of opportunities, next steps and forecast
• Represent Dstny during customer meetings, networking opportunities and events

Skills

B2B account management

Customer development

Cross-sell / upsell

Relationship building

Communication skills

Stakeholder management

Tech-curious

English proficiency

Dutch or French language

Ownership & accountability

Tools

CRM systems

ERP systems

Job description

Dstny Belgium is seeking an Account Manager to own and expand a portfolio of Belgian B2B customers. You will build strong relationships with decision-makers, understand each customer's technology and business priorities, and actively create opportunities within existing accounts.

You will manage renewals, propose commercial solutions, and collaborate with presales, product, delivery and support to deliver on promises. This role values ownership and a proactive, tech-curious mindset.