Senior Partner Delivery Leader

n8n GmbH; Belgique; On-site; EUR 90,000 - 130,000; Full time

Job summary

n8n GmbH is seeking an experienced Head of Partner Delivery to build and scale a high-performing partner delivery program. You will coordinate with Legal, Finance, Sales, and Partnerships to ensure commercially sound, high-quality engagements and sustainable ARR growth across regions.

You will lead the setup of delivery playbooks, onboarding, and governance, while driving KPIs, SLAs, and continuous improvement. This role suits a builder mindset in a fast-moving tech environment.

Qualifications

• 5+ years of experience in partner delivery, professional services operations, or vendor/subcontractor management within a software/tech company.
• Experience drafting, negotiating, and managing SOWs, subcontracting agreements, and commercial frameworks with services partners or SI’s.
• Ability to define meaningful KPIs and SLAs, establish governance processes, and use data to drive accountability.
• Proven ability to collaborate across Legal, Finance, Sales, Customer Success, and Partnerships teams.
• Highly organized, detail-oriented, and able to manage multiple engagements and stakeholders.
• Comfortable working in fast-moving environments and building scalable systems.

Responsibilities

• Build and scale partner delivery operations, defining playbooks, engagement processes, and quality standards.
• Own engagement intake, allocation, and alignment with internal FDE teams and Partnerships to select delivery models.
• Provide visibility into program performance, delivery risks, and learnings to leadership across teams.
• Manage partner subcontracting agreements, SOWs, and rate cards with Legal, Finance, and Procurement.
• Oversee partner billing, engagement costs, and commercial structures across delivery models.
• Partner with Finance to ensure engagements are structured and reported correctly, including ARR impact.

Skills

Partner delivery

Commercial management

Contract governance

KPIs & SLAs

Cross-functional collaboration

Operational excellence

Builder mindset

Job description

n8n GmbH is seeking an experienced Head of Partner Delivery to build and scale a high-performing partner delivery program. You will coordinate with Legal, Finance, Sales, and Partnerships to ensure commercially sound, high-quality engagements and sustainable ARR growth across regions.

You will lead the setup of delivery playbooks, onboarding, and governance, while driving KPIs, SLAs, and continuous improvement. This role suits a builder mindset in a fast-moving tech environment.