Client Partner

Nimblestudio; Oost-Vlaanderen; Hybrid; EUR 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid work in Ghent

MacBook & monitor

Learning budget

Annual team trip

Job summary

Nimble is seeking a Client Partner to join our Sales & Marketing team, managing and growing long-term partnerships with ambitious organisations in finance, telecom, healthcare and beyond. You will own a portfolio, build trust with senior stakeholders, and drive scope, timing, budget and value, while spotting growth opportunities and guiding renewals with strategists and founders.

You’ll work with Product Managers to ensure credible client conversations, protect the relationship, and support

Qualifications

• 7+ years of client-facing experience with B2B clients.
• Experience with multidisciplinary teams delivering digital products.
• Strong stakeholder management with senior clients.
• Solid understanding of how digital delivery works: discovery, design, engineering, QA, support, roadmap and iteration.
• Commercially mature: recognize opportunities and lead pricing/renewal conversations.
• Based in Belgium; fluent in Dutch and English.
• Background in innovation consultancy, design thinking, business design or digital transformation.
• Experience with long-term, subscription or managed services relationships.
• Experience with AI-native products, automation or customer service platforms.
• Network in finance and insurance, telecom, healthcare, energy or HR & accounting services.
• Familiarity with account planning, commercial forecasting and proposal writing.

Responsibilities

• Own a portfolio of partnerships: know decision makers and blockers, lead check-ins and retro.
• Build trust with senior and operational stakeholders and align expectations between client and Nimble.
• Collaborate with Product Managers to stay close to delivery, discuss scope, timing, and value with clients.
• Make client-side responsibilities explicit: what, who, when, and consequences of delays.
• Step in during dissatisfaction or budget discussions to protect the relationship and team.
• Spot growth opportunities from client success and shape proposals and renewals with strategists and founders.
• Keep account notes and forecasts realistic; flag risks and opportunities to leadership.

Skills

Client partnership

Stakeholder management

Digital delivery understanding

Pricing & renewals

Ambiguity navigation

Dutch language

English language

Job description

At Nimble, we design and build high-quality digital products that make people's lives easier. No fluff, no jargon, just smart, intuitive tools that solve real problems. We're not a volume-driven agency: we build long-term partnerships with ambitious organisations in finance and insurance, telecom, healthcare, energy and beyond.

Those partnerships are growing. More delivery teams, more strategists, more ongoing collaborations that sit right at the heart of our clients' operations. Until now, our founders have looked after these relationships themselves. That's where you come in.

We're looking for a Client Partner to join our Sales & Marketing team, someone who keeps our partnerships healthy, valuable and commercially alive. Someone who understands digital delivery well enough to be credible with both the client and the team, and who constantly asks one question: "Are all the conditions in place for this partnership to succeed?"

What You'll Be Doing

• Own a portfolio of partnerships: know the decision makers and the blockers, follow up on partnership health and lead partnership check‑ins & retro's.
• Build trust with senior and operational stakeholders, and align expectations between client, delivery team and Nimble before they turn into problems.
• Work side by side with our Product Managers: stay close enough to delivery to talk credibly with the client, spot friction early and keep scope, timing, budget and overall value aligned.
• Make client‑side responsibilities explicit: what needs to happen, who owns it, by when, and what happens if it doesn't.
• Step in when things get tough: dissatisfaction, scope or budget discussions. Challenge the client constructively while protecting the relationship, the team and Nimble's commercial position.
• Spot growth opportunities that come from client success and trust, shape proposals, renewals and next tracks together with our strategists and founders.
• Keep account notes and forecasts realistic, and flag risks and opportunities early to the leadership team.

What This Role Isn't

• Not a classic account manager: you'll go deeper into product, technology, organisational dynamics and agile‑based delivery best practices.
• Not a project manager: you understand project health, but you don't run sprints or backlogs.
• Not a quota‑driven sales role: this is about long‑term partnerships, not cold hunting.
• Not "keep the client happy at all costs": you protect the team from structurally impossible expectations.
• 7+ years of experience in a client‑facing role (account lead, client partner, engagement lead, client services or similar) with B2B clients.
• Experience with multidisciplinary teams delivering digital products, platforms or transformations, in a digital product studio, product or technology consultancy, or similar.
• Strong stakeholder management with senior clients in large organisations and larger SMEs, where multiple stakeholders and complex digital initiatives are the norm.
• A solid understanding of how digital delivery works: discovery, design, engineering, QA, support, roadmap and iteration.
• Commercially mature: you recognise opportunities and lead pricing and renewal conversations without being pushy.
• Comfortable navigating ambiguity without creating noise. You switch easily between strategic conversations and operational detail.
• Based in Belgium, with professional fluency in Dutch and English.
• A background in innovation consultancy, design thinking, business design, product strategy or digital transformation.
• Experience with long‑term, subscription or managed services relationships.
• Experience with AI‑native products, automation or customer service platforms.
• A network in finance and insurance, telecom, healthcare, energy or HR & accounting services.
• Familiarity with account planning, commercial forecasting and proposal writing.

How You'll Work

Within the Sales & Marketing team, you work closely with our business developers, who open new doors, while you make sure existing partnerships keep growing. You'll manage a mix of partnerships: a few strategic core‑business relationships, a handful of active delivery or discovery tracks, and some lighter‑touch relationships where you stay informed and involved.

You’ll have real ownership, including the commercial conversations: scope, pricing, renewals and contracts. Our biggest strategic accounts stay with the founders, with you as a closely involved partner.

You and the Product Manager form a duo. The PM owns the sprint flow and day‑to‑day delivery, you own the relationship, the value story and the commercial path. Every week, you connect the operational reality with partnership health and business goals in the project status.

What's in It for You?

We believe in building a workplace where people can do great work and enjoy the ride.

Our salary at Nimble is a competitive base salary & a sizeable vriable compensation

Hybrid setup, 3 days in our Ghent office, 2 days from home

Top‑of‑the‑line gear, MacBook, monitor, the works

Yearly learning & development budget, books, courses, events, you name it

Annual team trip, have fun, brainstorm & think out of the box together

Access to Warren, a digital platform for personal finance guidance and pension planning

We're an Equal Opportunity Employer

At Nimble, we welcome everyone from all backgrounds, walks of life, and identities. We believe a diverse team helps us build better, more human products.

We strongly encourage applications from under‑represented groups in tech and marginalised communities: women, people of colour, LGBTQIA+ folks, parents, career changers, refugees, people with disabilities… whoever you are, you belong here.

All applicants will be considered without regard to race, religion, gender identity or expression, sexual orientation, national origin, neurodiversity, disability, age, or anything else that has nothing to do with your talent and potential.

• Spot an opportunity or a problem, and act on it.
• Make informed decisions instead of waiting for direction.
• Feel responsible for the result, not only your part.

Are you our

Client Partner

?