Sales Partners Specialist VSE (m/w/x)

TOTAL Deutschland GmbH; Luik; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Total Deutschland GmbH in Liège is seeking a senior sales professional to drive VSE strategy and execution across channels. You will translate campaigns into partner actions, manage performance and coach partners. The role includes supporting B2C sales, ensuring strong CRM usage, and frequent partner engagement.

You will work primarily from the Liège office with four days visiting partners across Belgium. A degree in business or marketing and 5+ years in sales are required.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• Fluent in Dutch, French and English.
• Proven experience in sales, marketing, or sales support roles (min 5 years).

Responsabilités

• Develop and implement VSE sales strategy across inbound, outbound and partner-led channels.
• Monitor performance against targets and translate insights into action plans with partners.
• Support B2C sales teams and ensure effective CRM and sales tools usage.

Connaissances

Fluent in Dutch

Fluent in French

Fluent in English

CRM experience

Formation

Bachelor's degree in Business/Marketing

Outils

CRM systems

Description du poste

Belgium is a key market for TotalEnergies, and Integrated Power Belgium (IP BE) B2C and B2B activities are the flagship of the company's ambitions to integrate the low-carbon value chain.

The Belgian energy market is highly mature and competitive, with the highest attrition rate of any European market:

• complexity and diversity of supply offers, mainly price-driven in a commodities market;
• strong competition, with a multitude of players and profitability under pressure;
• rapid technological and digital evolution, including the deployment of smart meters;
• multiple and evolving regulatory contexts (3 regions and 1 federal level), with a trend towards increasing differences between the 3 regional markets;

IP BE is also an innovation laboratory for European projects, through the diversification of its offerings: solar panels and self-consumption, solutions for electric mobility, etc.

Activities

1/ VSE sales strategy & execution

• Develop and implement the VSE sales approach across inbound, outbound and partner-led channels in line with commercial priorities.
• Translate go-to-market initiatives, product changes and campaigns into clear partner actions, operational plans and sales support materials.
• Identify opportunities to grow the VSE customer portfolio and improve conversion, activation, retention and commercial value.
• Build strong, structured relationships with existing sales and contact-center partners while constructively challenging performance and delivery.
• Identify and assess potential partnerships and lead-generation opportunities that can expand reach in the VSE and SME market.
• Coordinate joint sales initiatives and ensure alignment on objectives, roles, timelines, service levels and expected business outcomes.

3/Performance steering & reporting

• Monitor operational and commercial performance against forecasts, targets and agreed quality indicators.
• Prepare clear performance analyses, identify root causes and translate insights into corrective action plans with partners and internal teams.
• Follow up partner commitments, capacity, productivity, sales outcomes and improvement initiatives through regular governance.
• Ensure sales teams have current tools, procedures, product knowledge and training needed to manage VSE customers correctly and efficiently.
• Coordinate briefings, coaching, knowledge updates and sales incentives that strengthen engagement and the sales culture.
• Monitor sales quality, customer feedback and compliance with agreed standards; organize bottom-up feedback and drive continuous improvement.
• Oversee the VSE sales and activation journey, including escalations, contract nursing, renewal and handovers to relevant service teams.
• Act as a business contact for process issues and support testing or improvement of CRM, registration, communication and sales-support tools.

6/ Support B2C sales teams

Candidate Profile

• Bachelor’s degree in Business, Marketing, or a related field;
• Proven experience in a sales, marketing, sales support or similar role (min 5 years);
• Deep understanding of (sales) processes and go-to-market strategies;
• Outstanding communication and negotiation skills;
• Proficiency in using CRM and sales support tools;
• Ability to work both collaboratively and independently;
• Strong problem-solving, analytical skills and attention to detail;
• Good connection/collaboration with the partners but also daring to challenge the partners;
• FLuent in Dutch, French and English;
• 1 day at the office (Liège), 4 days visiting partners