Remote Software Support Engineer - Genomics & Cloud Ops

Integrated DNA Technologies; Gent; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Integrated DNA Technologies seeks a Software Support Engineer to provide technical support across cloud and on-premises environments. This position emphasizes collaboration with global customers supporting genomic breakthroughs.

The ideal candidate should have fluency in French and English, alongside experience in software support, Linux, AWS, and automation scripting. The role allows for remote work, contributing to impactful genomics solutions.

Qualifications

• Two years' experience in software support engineering or cloud operations.
• Fluency in both French and English for customer support.
• Experience with containerized environments and Linux system administration.

Responsabilités

• Diagnose and resolve complex technical issues across environments.
• Maintain customer infrastructure using Terraform, AWS, and Linux.
• Build and tune monitoring dashboards to keep deployments healthy.

Connaissances

Professional fluency in French

Professional fluency in English

Linux system administration

AWS cloud services

Python scripting

Bash scripting

Terraform

Grafana

Outils

AWS

Linux

Terraform

Grafana

PostgreSQL

Description du poste

Integrated DNA Technologies seeks a Software Support Engineer to provide technical support across cloud and on-premises environments. This position emphasizes collaboration with global customers supporting genomic breakthroughs.

The ideal candidate should have fluency in French and English, alongside experience in software support, Linux, AWS, and automation scripting. The role allows for remote work, contributing to impactful genomics solutions.