Remote Software Support Engineer - Genomics & Cloud Ops

Integrated DNA Technologies; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Integrated DNA Technologies is seeking a Software Support Engineer to provide technical support across cloud and on-premises environments for their genomics workflows. This fully remote role requires diagnosing complex technical issues and maintaining reliable customer infrastructure.

The ideal candidate will have professional fluency in French and English, along with two years of experience in software support or cloud operations. Knowledge of Linux, AWS, and Python is essential to succeed in this innovative environment.

Qualifications

• Professional fluency in French and English required.
• Minimum two years of experience in software support engineering.
• Experience with Linux, AWS, and containerized environments necessary.

Responsabilités

• Diagnose and resolve technical issues for global customers.
• Maintain customer infrastructure using Terraform and AWS.
• Contribute to monitoring systems and improve deployment health.

Connaissances

Fluency in French

Fluency in English

Linux system administration

AWS cloud services

Containerized environments

Python scripting

Bash scripting

Terraform

Grafana

Outils

AWS

Terraform

Grafana

Kubernetes

PostgreSQL

Description du poste

Integrated DNA Technologies is seeking a Software Support Engineer to provide technical support across cloud and on-premises environments for their genomics workflows. This fully remote role requires diagnosing complex technical issues and maintaining reliable customer infrastructure.

The ideal candidate will have professional fluency in French and English, along with two years of experience in software support or cloud operations. Knowledge of Linux, AWS, and Python is essential to succeed in this innovative environment.