Remote Software Support Engineer - Genomics & Cloud Ops

Integrated DNA Technologies; Geel; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Integrated DNA Technologies is looking for a Software Support Engineer to provide hands-on technical support for cloud and on-premises environments. This fully remote role involves diagnosing complex issues and maintaining customer infrastructure to support global genomics workflows.

The ideal candidate has professional fluency in French and English, along with two years of experience in software support. Familiarity with Linux, AWS, and scripting languages like Python and Bash is essential. Join IDT to make a real difference in life sciences!

Qualifications

• Two years' experience in software support engineering or cloud operations.
• Experience supporting production environments.
• Working proficiency in Python and Bash scripting.

Responsabilités

• Diagnose and resolve complex technical issues in cloud and on-premises environments.
• Maintain customer infrastructure using Terraform, AWS, EKS, Linux.
• Contribute to monitoring systems and build Grafana dashboards.

Connaissances

Professional fluency in French

Professional fluency in English

Linux system administration

AWS cloud services

Python scripting

Bash scripting

Infrastructure as code (Terraform)

Monitoring platforms (Grafana, CloudWatch)

Outils

Terraform

AWS

EKS

Linux

Grafana

PostgreSQL

Description du poste

Integrated DNA Technologies is looking for a Software Support Engineer to provide hands-on technical support for cloud and on-premises environments. This fully remote role involves diagnosing complex issues and maintaining customer infrastructure to support global genomics workflows.

The ideal candidate has professional fluency in French and English, along with two years of experience in software support. Familiarity with Linux, AWS, and scripting languages like Python and Bash is essential. Join IDT to make a real difference in life sciences!