Remote Software Support Engineer Genomics & Cloud

Integrated DNA Technologies; Brussel; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Integrated DNA Technologies is seeking a Software Support Engineer to provide technical support for production environments that serve global customers in genomics. This fully remote role requires fluency in French and English, with responsibilities including infrastructure maintenance, issue resolution, and automation scripting.

The ideal candidate will have at least two years’ experience in software support or cloud operations, with skills in AWS, Linux, and Python. A commitment to collaboration and continuous improvement is essential to thrive in this innovative environment.

Qualifications

• Professional fluency in French and English.
• Two years' experience in software support engineering or cloud operations.
• Experience with Linux system administration and AWS services.
• Working proficiency in Python and Bash scripting for automation.
• Exposure to infrastructure-as-code tooling and monitoring platforms.

Responsabilités

• Diagnose and resolve complex technical issues across production environments.
• Stand up and maintain customer infrastructure using relevant technologies.
• Contribute to monitoring and observability systems.
• Write automation and scripting that reduces operational toil.
• Provide dedicated French-language support for EMEA customers.

Outils

Terraform

AWS

Linux

Python

Bash

Grafana

CloudWatch

Description du poste

Integrated DNA Technologies is seeking a Software Support Engineer to provide technical support for production environments that serve global customers in genomics. This fully remote role requires fluency in French and English, with responsibilities including infrastructure maintenance, issue resolution, and automation scripting.

The ideal candidate will have at least two years’ experience in software support or cloud operations, with skills in AWS, Linux, and Python. A commitment to collaboration and continuous improvement is essential to thrive in this innovative environment.