Remote EMEA Genomics Applications Scientist

Danaher Corporation; Geel; Sur place; EUR 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Remote work eligible

Danaher Benefits Info

Résumé du poste

Integrated DNA Technologies (IDT), a Danaher operating company, is hiring an EMEA Application Scientist to provide technical support and design expertise to IDT customers in genomics products. The role is fully remote in Belgium and reports to the Senior Manager of Scientific Applications Support, EMEA & APAC.

You will assist pre- and post-sale inquiries, troubleshoot applications, create technical content, and help with custom design requests, collaborating with Sales and other IDT service

Qualifications

• Bachelor's degree in Biology, Chemistry, or a related science field.
• At least 3 years of experience with genomics applications in industry or academia, or in the life science industry.
• Previous experience in a customer-facing role.
• Excellent computer skills including Microsoft Office and proficiency in typing.
• Excellent communications skills.

Responsabilités

• Provide pre- and post-sales technical support for a growing genomics-focused product offering.
• Troubleshoot product use and applications using customer data and IDT systems.
• Answer customer inquiries via phone, email, and chat.
• Support other IDT service departments and Sales through consultation or escalation of product questions.
• Handle intake and completion of custom design requests.

Connaissances

Customer-facing

Communication skills

Microsoft Office

Typing

Formation

Bachelor's degree in Biology/ Chemistry or related science

Description du poste

Integrated DNA Technologies (IDT), a Danaher operating company, is hiring an EMEA Application Scientist to provide technical support and design expertise to IDT customers in genomics products. The role is fully remote in Belgium and reports to the Senior Manager of Scientific Applications Support, EMEA & APAC.

You will assist pre- and post-sale inquiries, troubleshoot applications, create technical content, and help with custom design requests, collaborating with Sales and other IDT service