Remote Dutch-Speaking Customer Specialist

Cross Border Talents; Gent; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Flight reimbursement

Hotel accommodation on arrival

Housing assistance

Paid training

Career growth opportunities

Job summary

Cross Border Talents is seeking a Dutch-speaking customer support agent to join remotely from Greece. You communicate via phone, chat and email, handle post-sale inquiries, and work with tools to resolve issues quickly. Career growth includes mentoring, training, or QA roles.

No prior customer service experience is required; full training is provided, plus relocation support and a clear growth path within the company.

Qualifications

• C1 level Dutch language proficiency.
• English at B2 level (training use).
• Strong problem-solving and creative approach.

Responsibilities

• Be the first contact for customers via phone, chat, and email.
• Handle after-sales topics: order status, product details, invoicing, and complaints.
• Use internal tools to find fast, accurate solutions.
• Escalate cases and turn them into satisfied customers.
• Grow into mentor, trainer, or QA roles.

Skills

Dutch (C1)

English (B2)

Job description

Cross Border Talents is seeking a Dutch-speaking customer support agent to join remotely from Greece. You communicate via phone, chat and email, handle post-sale inquiries, and work with tools to resolve issues quickly. Career growth includes mentoring, training, or QA roles.

No prior customer service experience is required; full training is provided, plus relocation support and a clear growth path within the company.