Dutch-Speaking Remote Customer Support Specialist — Greece

Cross Border Talents; Brussel Hoofdstad; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Structured training

International team

Transit assistance

Relocation to Greece

Job summary

Cross Border Talents is seeking a Dutch-speaking customer service representative to support clients by phone, email and chat from a remote position in Greece. You will handle product, account, payment and technical issues, with a focus on timely resolutions and high customer satisfaction.

The role requires strong Dutch and English language skills, excellent communication, and comfortable use of CRM tools. You may receive relocation support if moving to Greece; regular shifts are five days per

Qualifications

• Dutch proficiency at C1 level or higher.
• English proficiency at B2 level or higher (some projects require C1).
• Strong communication, active listening, and problem-solving skills.
• Proficiency with computers and CRM systems.

Responsibilities

• Respond to customer inquiries in Dutch by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate when needed.
• Follow service procedures and meet quality standards.

Skills

Dutch (C1+)

Communication

Problem solving

CRM tools

Job description

Cross Border Talents is seeking a Dutch-speaking customer service representative to support clients by phone, email and chat from a remote position in Greece. You will handle product, account, payment and technical issues, with a focus on timely resolutions and high customer satisfaction.

The role requires strong Dutch and English language skills, excellent communication, and comfortable use of CRM tools. You may receive relocation support if moving to Greece; regular shifts are five days per