Onboarding & Activation Lead

Just Eat Takeaway.com; Brussel; On-site; EUR 32,000 - 42,000; Full time

Job summary

Just Eat Takeaway.com in Belgium is seeking an Onboarding Executive to bridge signed contracts and restaurants going live. You will own the Go-Live activations, coordinating technical setup and partner readiness while collaborating with Sales teams and restaurant partners.

This role requires speed, precision and a proactive mindset: you will manage multiple activations, maintain accuracy, and identify bottlenecks to accelerate onboarding.

Qualifications

• Fluent in French and Dutch (written and spoken), with strong English.
• Manage competing priorities with calm and precision, juggling multiple live activations without losing a single detail.
• Build strong relationships with Sales Representatives, restaurant partners, and internal stakeholders, bringing a proactive approach to every interaction.
• Learn our internal tools quickly and translate technical processes into clear guidance for restaurant owners.
• Bring a structured, organised mindset that keeps every activation on track and every partner informed.
• Speak up in meetings to share insights, flag challenges, and continuously improve how we onboard partners.
• Take full ownership of your activations from day one, acting with accountability and drive.
• Embrace a fast-paced environment, welcome feedback, and look for smarter ways to help our partners and our business grow.

Responsibilities

• Own the end-to-end activation process for new restaurant partners, from technical setup and menu integration through to Go-Live, with speed and precision.
• Manage multiple restaurant onboardings simultaneously, maintaining accuracy and attention to detail across every activation.
• Serve as the primary point of contact for new restaurant partners during the onboarding journey, ensuring they feel confident, supported, and ready to receive their first orders.
• Partner directly with our Sales teams, providing administrative and strategic support that keeps the pipeline moving and partners primed for success.
• Participate actively in sales meetings and discussions, contributing insights on onboarding feasibility and partner readiness.
• Proactively identify bottlenecks in the activation process and propose improvements to increase onboarding speed and partner satisfaction.
• Act as the voice of the restaurant partner internally, ensuring their first experience with Just Eat Takeaway.com sets the tone for a long and successful relationship.

Skills

French

Dutch

English

Job description

Just Eat Takeaway.com in Belgium is seeking an Onboarding Executive to bridge signed contracts and restaurants going live. You will own the Go-Live activations, coordinating technical setup and partner readiness while collaborating with Sales teams and restaurant partners.

This role requires speed, precision and a proactive mindset: you will manage multiple activations, maintain accuracy, and identify bottlenecks to accelerate onboarding.