Restaurant Onboarding & Go-Live Coordinator

Just Eat Takeaway.com; Vilvoorde; On-site; EUR 40,000 - 55,000; Full time

Job summary

Just Eat Takeaway.com in Belgium is looking for an Onboarding Executive to lead end-to-end restaurant activations from technical setup to Go-Live. You will work closely with Sales and restaurant partners to ensure a fast, accurate launch and a great first impression.

The role requires multi-tasking across activations, strong language skills in French, Dutch, and English, and a proactive, structured approach to keep partners informed and engaged while driving signup to live quickly.

Qualifications

• Communicate fluently in French and Dutch (written and spoken), with strong English.
• Manage competing priorities with calm and precision - juggling multiple live activations without losing a single detail.
• Build strong relationships with Sales Representatives, restaurant partners, and internal stakeholders, bringing a collaborative and proactive approach to every interaction.
• Learn our internal tools quickly and translate technical processes into clear, simple guidance for restaurant owners.
• Bring a structured, organised mindset that keeps every activation on track and every partner informed.
• Speak up in meetings to share insights, flag challenges, and continuously improve how we onboard partners.
• Take full ownership of your activations from day one, acting with the accountability and drive that turns a great first impression into a lasting partnership.
• Embrace a fast-paced environment, welcome feedback, and look for smarter ways to help our partners and our business grow.

Responsibilities

• Own the end-to-end activation process for new restaurant partners, from technical setup and menu integration through to Go-Live, with speed and precision.
• Manage multiple restaurant onboardings simultaneously, maintaining accuracy and attention to detail across every activation.
• Serve as the primary point of contact for new restaurant partners during the onboarding journey, ensuring they feel confident, supported, and ready to receive their first orders.
• Partner directly with our Sales teams, providing administrative and strategic support that keeps the pipeline moving and partners primed for success.
• Participate actively in sales meetings and discussions, contributing insights on onboarding feasibility and partner readiness.
• Proactively identify bottlenecks in the activation process and propose improvements to increase onboarding speed and partner satisfaction.
• Act as the voice of the restaurant partner internally, ensuring their first experience with Just Eat Takeaway.com sets the tone for a long and successful relationship.

Job description

Just Eat Takeaway.com in Belgium is looking for an Onboarding Executive to lead end-to-end restaurant activations from technical setup to Go-Live. You will work closely with Sales and restaurant partners to ensure a fast, accurate launch and a great first impression.

The role requires multi-tasking across activations, strong language skills in French, Dutch, and English, and a proactive, structured approach to keep partners informed and engaged while driving signup to live quickly.