On-Site IT Support Specialist - Windows, Networking, Helpdesk

Bcic Swiss Gmbh; Rotselaar, Wevelgem; Remote; EUR 32,000 - 42,000; Full time

Job summary

BCIC Swiss GmbH in Belgium is seeking an IT Support Specialist for full-time, on-site work. You will provide 1st and 2nd level on-site IT support to end users, troubleshoot hardware, software, and network issues, and maintain ticket documentation.

The ideal candidate resides in Belgium, has work authorization, fluent local language and strong English communication, and several years in IT user support. You will work independently in an onsite environment.

Qualifications

• Fluent in local language and good communication skills in English.
• Several years of experience in IT user support or service desk environments.
• Strong knowledge of IT hardware, software, and troubleshooting.
• Ability to work independently and professionally in an onsite environment.
• Currently residing in Belgium.
• Valid Belgium work permit/authorization.

Responsibilities

• Provide 1st and 2nd level onsite IT support to end users
• Troubleshoot hardware, software, and network connectivity issues
• Install, configure, and support Windows operating systems and Microsoft Office applications
• Support business applications and IT-related user issues
• Configure and troubleshoot printers, peripherals, laptops, and desktops
• Perform preventive maintenance and basic remedial troubleshooting
• Maintain accurate ticket documentation and provide timely status updates
• Coordinate with internal teams and third-party vendors when required
• Support network, server, telecom, and other IT environments as needed

Skills

Troubleshooting

Problem solving

Help desk

Ticketing

Windows support

macOS support

Basic networking

Job description

BCIC Swiss GmbH in Belgium is seeking an IT Support Specialist for full-time, on-site work. You will provide 1st and 2nd level on-site IT support to end users, troubleshoot hardware, software, and network issues, and maintain ticket documentation.

The ideal candidate resides in Belgium, has work authorization, fluent local language and strong English communication, and several years in IT user support. You will work independently in an onsite environment.