Ivanti IT Service Manager Specialist

NISH Technologies; Brussel Hoofdstad; Hybrid; EUR 52,000 - 70,000; Full time

Job summary

NISH Tech BV is seeking a Software Solution Specialist to configure, develop, and maintain IT service management solutions in the energy and utilities sector. You will translate requirements into configurations and scripts, support integrations, and train end users.

The role emphasizes Ivanti Service Manager expertise, ITIL-based practices, and collaboration with stakeholders. Brussels-based, hybrid work with two onsite days per week.

Qualifications

• Minimum 3 years of hands-on experience with IT service management tools.
• Ivanti Service Manager experience is strongly preferred.
• ITIL-based service management knowledge and English fluency required; university degree.

Responsibilities

• Implement functional and technical requirements through configuration and scripting.
• Configure and customize IT service management tools.
• Maintain and operate service management applications.
• Participate in end-to-end development and configuration activities.
• Identify opportunities for software improvements and further development.
• Support application and system integrations.
• Advise key users on IT service management practices.
• Support testing activities and end-user training.
• Collaborate with technical and business stakeholders.
• Ensure reliable operation and maintenance of software solutions.

Skills

ITSM tools

Ivanti Service Manager

ITIL knowledge

JavaScript

Application lifecycle

English (fluent)

Bachelor/Master degree

Education

University degree in Business Informatics or Computer Science

Tools

Ivanti Service Manager

Job description

NISH Tech BV is seeking a Software Solution Specialist to configure, develop, and maintain IT service management solutions in the energy and utilities sector. You will translate requirements into configurations and scripts, support integrations, and train end users.

The role emphasizes Ivanti Service Manager expertise, ITIL-based practices, and collaboration with stakeholders. Brussels-based, hybrid work with two onsite days per week.