Industrial Incubator Technical Support Engineer

Petersime NV; Olsene; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Collective benefits

Personal flexibility in fringe benefits

Fun activities throughout the year

Résumé du poste

Petersime NV in Olsene, Belgium is looking for a Customer Support Engineer to provide technical support for their incubators and monitoring systems. You'll be the key contact for troubleshooting and maintaining customer relationships while managing cases through a CRM system.

The ideal candidate has a strong technical background, is customer-oriented, and can communicate effectively in English. Enjoy a competitive salary and work in an innovative and dynamic international environment with opportunities for internal training.

Qualifications

• Broad technical all-round knowledge (electrics, electronics, controls, mechanics).
• Experience in service-oriented technical support is a plus.
• Ability to combine independent work with teamwork.

Responsabilités

• Overall follow-up of customer problems from troubleshooting to solution implementation.
• Build long-term relationships with a small group of specialists.
• Coordinate issues with quality department or R&D.

Connaissances

Technical support

Problem-solving

Communication in English

Customer orientation

Persuasiveness

Formation

Bachelor's or master's degree in a technical field

Description du poste

Petersime NV in Olsene, Belgium is looking for a Customer Support Engineer to provide technical support for their incubators and monitoring systems. You'll be the key contact for troubleshooting and maintaining customer relationships while managing cases through a CRM system.

The ideal candidate has a strong technical background, is customer-oriented, and can communicate effectively in English. Enjoy a competitive salary and work in an innovative and dynamic international environment with opportunities for internal training.