Global Partner Enablement Leader

Jobgether SRL; Belgique; A distancia; EUR 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote working within UTC -1 to UTC +5

Flexible working hours

Up to 40% international travel

International programme exposure

Descripción de la vacante

Lever, Inc. is seeking a Partner and Customer Enablement Lead based in Belgium to drive enablement, coaching, training, and quality across international programmes. You will cascade learning through Train-the-Trainer models and ensure high training standards while monitoring adoption outcomes.

The role involves collaborating with product, data, and programme management teams, with up to 40% international travel to health programmes across multiple countries.

Formación

• Teaching or training qualification with at least 2 years of experience as a teacher, trainer, or facilitator.
• Demonstrable experience training teams remotely in low- and middle-income countries.
• Strong understanding of software products, configuration processes, and how customer adoption works in practice.
• Demonstrable experience managing customer or partner relationships, setting expectations, and driving programmes toward stronger outcomes.
• Excellent coaching and facilitation skills, with the ability to build lasting capability in others.
• Confidence observing professional practice, providing developmental feedback, and maintaining quality standards.
• Excellent communication and presentation skills, including the ability to explain technical concepts to non-technical audiences.
• Ability to adapt communication and training approaches to different levels of literacy and cultural context.
• Strong data literacy, with the ability to monitor engagement and outcomes, identify trends, and translate findings into interventions.
• Excellent programme, project, organisation, and time-management skills.
• High personal ownership and accountability, with the ability to work independently and reliably.
• Collaborative, team-oriented approach with a willingness to support colleagues and shared objectives.
• Scalability mindset and comfort working in evolving environments.
• Experience in customer success, customer enablement, or technical account management within a software organisation is desirable.
• Experience with Train-the-Trainer or cascade training models, including quality assurance, is advantageous.
• Experience configuring software for operational or clinical workflows is a plus.
• Familiarity with LMS or in-app learning environments is beneficial.
• An eye health or clinical background is desirable but not required.
• Additional language skills relevant to international partner geographies are advantageous.

Responsabilidades

• Lead onboarding, enablement, and in-country Software User Training using digital and non-digital assets.
• Deliver demonstrations and hands-on facilitation where needed beyond self-directed learning.
• Support field monitoring visits and keep partners aligned with software releases and updates.
• Coach and develop trainers to enable independent delivery and maintain training quality.
• Quality-assure Train-the-Trainer and cascade models through observation and data feedback.
• Manage multiple country programmes with realistic capacity plans and dependencies.
• Own software adoption outcomes by monitoring usage, engagement, and referral indicators.
• Represent the organisation at industry events and support partner engagement.

Conocimientos

Coaching

Facilitation

Data literacy

Communication

Presentation

Adaptability

Ownership

Teamwork

Educación

Teaching or training qualification

Herramientas

LMS

Descripción del empleo

Lever, Inc. is seeking a Partner and Customer Enablement Lead based in Belgium to drive enablement, coaching, training, and quality across international programmes. You will cascade learning through Train-the-Trainer models and ensure high training standards while monitoring adoption outcomes.

The role involves collaborating with product, data, and programme management teams, with up to 40% international travel to health programmes across multiple countries.