Global Customer Service Specialist (Temp)

Jobat; Antwerpen; On-site; EUR 32,000 - 48,000; Part time

Job summary

Jobat on behalf of its client, a leading international pharmaceutical and health company, seeks a temporary Customer Service colleague in Antwerpen to uphold high service standards. You will manage orders from entry to delivery and coordinate with warehouses and sales teams.

You will handle returns, claims, and transport-related issues, resolve inquiries, and maintain accurate documentation and ERP administration.

Qualifications

• Experience in customer service environments, preferably in pharma/health sectors.
• Strong communication and organizational skills.
• Ability to document and maintain accurate records in ERP systems.

Responsibilities

• Manage customer orders from entry to delivery.
• Communicate with customers, warehouses, and sales teams.
• Handle returns, claims, and transport-related issues.
• Resolve customer inquiries and identify effective solutions.
• Maintain accurate documentation and ERP administration.

Skills

Customer service

Order processing

ERP administration

Communication

Tools

ERP software

Job description

Jobat on behalf of its client, a leading international pharmaceutical and health company, seeks a temporary Customer Service colleague in Antwerpen to uphold high service standards. You will manage orders from entry to delivery and coordinate with warehouses and sales teams.

You will handle returns, claims, and transport-related issues, resolve inquiries, and maintain accurate documentation and ERP administration.