Flight Care Specialist – OCC Operations (Flexible Shifts)

Hyperion Aviation Ltd; Antwerpen; On-site; EUR 32,000 - 42,000; Full time

Job summary

FLYINGGROUP in Antwerp is seeking a Flight Care Agent to join the Operational Control Centre. You will assist in flight planning, VIP catering arrangements, passenger transport, and updating passenger details, contributing to smooth and safe operations.

The role requires strong customer focus, fluent Dutch and English with good French, resilience under changeable schedules, and a proactive, team‑oriented approach.

Qualifications

• Experience in aviation is a must.
• Good communication skills in Dutch and English; French is a plus.
• Willingness to work in shifts including weekends; local resident preferred.

Responsibilities

• Plan and prepare all flights, including VIP catering and passenger transport.
• Keep passenger details and formalities up to date and perform feasibility checks.
• Provide support to the Senior Flight Care Agent and handle irregularities.
• Maintain calm, organized performance in a fast-changing schedule.

Skills

Dutch language

English language

French language

Aviation terminology

IATA/ICAO codes

Customer service mindset

Geographical knowledge

Tools

Word

Excel

Job description

FLYINGGROUP in Antwerp is seeking a Flight Care Agent to join the Operational Control Centre. You will assist in flight planning, VIP catering arrangements, passenger transport, and updating passenger details, contributing to smooth and safe operations.

The role requires strong customer focus, fluent Dutch and English with good French, resilience under changeable schedules, and a proactive, team‑oriented approach.