VIP Flight Care Agent — OCC Operations (Antwerp)

Flying Service; Belgique; On-site; EUR 32,000 - 52,000; Full time

Job summary

FLYINGGROUP, Antwerp-based, seeks a Flight Care Agent to join the OCC Flight Care Department. You will plan and prepare all flights, manage VIP catering and passenger logistics, and keep traveler details current.

You will support the Senior Flight Care Agent, handle irregularities, and work in shifts including weekends. Strong aviation knowledge and Dutch/English communication are essential.

Qualifications

• The candidate is customer minded with attention to flight details.
• Strong communication in Dutch and English; French knowledge is beneficial.
• Organized, stress resistant, able to multitask with changing flight schedules.
• Self-motivated, proactive, and team oriented.
• Good geographical knowledge and aviation terminology including IATA/ICAO codes.
• Experience in aviation is essential; business aviation experience is a plus.
• Flexibility to work in shifts, including weekends; local residence preferred.

Responsibilities

• Plan and prepare all flights, including VIP catering arrangements and customer transportation.
• Keep passenger details up to date and perform detailed feasibility checks.
• Take action to tackle irregularities and support the Senior Flight Care Agent.
• Provide reliable support to the OCC Flight Care Department and participate in tasks as assigned.

Skills

Customer focus

Communication

Multitasking

Stress resistance

Teamwork

Geography knowledge

MS Office

Aviation knowledge

IATA/ICAO codes

Flexibility

Tools

Word

Excel

Job description

FLYINGGROUP, Antwerp-based, seeks a Flight Care Agent to join the OCC Flight Care Department. You will plan and prepare all flights, manage VIP catering and passenger logistics, and keep traveler details current.

You will support the Senior Flight Care Agent, handle irregularities, and work in shifts including weekends. Strong aviation knowledge and Dutch/English communication are essential.