Flight Care Agent — Flexible Shifts, In-house Training

Flyinggroup; Antwerpen; On-site; EUR 35,000 - 52,000; Full time

Job summary

Flyinggroup is seeking a Flight Care Agent to join the OCC Flight Care Department. You will organize planning and preparation of flights, manage passenger details, and coordinate VIP catering and ground transportation.

The role requires strong client focus and fluent Dutch and English, with knowledge of French. You must be well organized, stress-resistant, and able to adapt to changing flight schedules; aviation experience and IATA/ICAO familiarity are a plus.

Qualifications

• Fluent in Dutch and English with good knowledge of French.
• Experience in aviation, business aviation is a plus.
• Familiarity with IATA and ICAO codes.
• Willing to work shifts, including weekends; local residency preferred.

Responsibilities

• Plan and prepare all Flyinggroup flights and keep passenger details up to date.
• Arrange VIP catering and coordinate customer transportation.
• Perform detailed feasibility checks and address flight irregularities.
• Provide support to the Senior Flight Care Agent and the OCC team.
• Maintain calm, organized operations under changing schedules.

Skills

Customer focus

Communication skills

Multitasking

Team player

Geography knowledge

Stress resistance

Proactive

Tools

Word

Excel

Job description

Flyinggroup is seeking a Flight Care Agent to join the OCC Flight Care Department. You will organize planning and preparation of flights, manage passenger details, and coordinate VIP catering and ground transportation.

The role requires strong client focus and fluent Dutch and English, with knowledge of French. You must be well organized, stress-resistant, and able to adapt to changing flight schedules; aviation experience and IATA/ICAO familiarity are a plus.