Airport Passenger Support Intern

TUI Group; Belgique; Remote; EUR 8,900 - 13,000; Part time

Job summary

Join TUI Group as a Customer Support Agent in Belgium. You will be the welcoming face for travelers, assisting during baggage check-in and boarding and resolving issues during delays. You will also handle inquiries, mail, and promotional material logistics.

The role requires fluency in Dutch, French, and English, a customer-friendly approach, and full familiarity with MS Office. Part-time availability with weekend and holiday shifts is expected.

Qualifications

• Fluent in Dutch, French and English.
• Customer-friendly and commercially minded.
• Proficient with MS Office (Word, Outlook, Excel).
• Flexible part-time schedule; available for mornings/afternoons/nights and weekends.

Responsibilities

• Welcome customers at the airport.
• Assist passengers during baggage check-in and boarding.
• Provide solutions during delays or problems.
• Sell plane tickets for last-minute travel.
• Handle emails and mail; assist with distribution of promotional material and office supplies.

Skills

Dutch language

French language

English language

MS Office

Customer-oriented

Well-groomed

Tools

Word

Outlook

Excel

Job description

Join TUI Group as a Customer Support Agent in Belgium. You will be the welcoming face for travelers, assisting during baggage check-in and boarding and resolving issues during delays. You will also handle inquiries, mail, and promotional material logistics.

The role requires fluency in Dutch, French, and English, a customer-friendly approach, and full familiarity with MS Office. Part-time availability with weekend and holiday shifts is expected.