Senior Booking Agent

Getflights; Oostkamp; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Permanent contract

Competitive salary with fringe benefits

Flexible working hours

Hybrid work from home and office

Extra days off

Modern office environment

Flight discounts worldwide

Training, books, seminars

Team activities

Job summary

Getflights is seeking a Senior Booking Agent to join our dynamic team in Belgium. You will book flight tickets for groups and individual travellers, helping customers choose the best routes and conditions while following projects from first contact to invoicing and after-sales.

The ideal candidate has solid experience in travel or aviation, strong knowledge of Amadeus/Sabre/Travelport Galileo, and can communicate professionally in Dutch, English and French.

Qualifications

• Solid experience in travel or aviation sector.
• Extensive knowledge of Amadeus, Sabre or Travelport Galileo.
• Knowledge of how to handle ticket exchanges and refunds.
• IATA BSP knowledge is a plus.
• Willingness to learn our booking tool and Ticket Robot.

Responsibilities

• Book flight tickets for groups and individual travellers.
• Help customers find the best routes and conditions.
• Follow up projects from first contact to invoicing and after-sales.

Skills

Travel industry experience

Aviation sector experience

Amadeus/Sabre/Travelport Galileo

Ticket exchange/refund handling

English, Dutch, French communication

Education

Bachelor's degree or equivalent experience

Tools

Amadeus

Sabre

Travelport Galileo

Job description

Do you already have experience in the travel or aviation industry? Then our Senior Booking Agent vacancy might be for you! As a fast-growing company, we are looking for more booking agents with solid experience and knowledge of the sector.

As a Senior Booking Agent you book flight tickets for groups and individual travellers. You help our customers find the best routes and conditions, and follow up projects from the first contact with the customer to invoicing and after-sales.

Who are you?

We are looking for someone with solid experience in the travel or aviation sector who is used to booking flight tickets. You have extensive knowledge of at least one of the major distribution systems (Amadeus, Sabre or Travelport Galileo) and know what to do when a flight is changed or cancelled. Exchanging tickets or requesting a refund is no problem for you. Knowledge of IATA’s BSP is a plus. You are also eager to learn and want to know everything about our booking tool and Ticket Robot .

You have a relevant bachelor’s degree, or make up for it with several years of work experience, and you communicate professionally in Dutch, English and French. Finally, we are looking for someone with the right character: you are easy to get along with, enjoy a team-building trip and like a touch of humour at work.

What do we offer?

A challenging and varied job in an enthusiastic team that lives by the motto "work hard, play hard". You can count on:

• A permanent contract
• A competitive salary with fringe benefits such as meal and eco vouchers and hospitalisation insurance
• Flexible working hours, for a good work-life balance
• A combination of working from home and at the office
• Extra days off
• A pleasant working environment in a modern office
• Attractive rates on flights to destinations worldwide
• Everything you need to grow: training, books, seminars…
• Fun team activities, table tennis, greasy Friday…