Technical Connection Coordinator

DPS Group Global; Brussel; On-site; EUR 45,000 - 75,000; Full time

Job summary

DPS Group Global is seeking an external contractor to provide technical and operational support for customer connection-study follow-up within the Connection Office. You will coordinate, document, ensure data quality, and manage administrative-technical tasks in collaboration with internal teams under the guidance of the service owner.

Responsibilities include maintaining files, verifying information, coordinating inputs with Grid Development and other teams, tracking milestones, and producing

Qualifications

• Technical bachelor’s degree or equivalent experience in engineering or related field.
• Ability to communicate in Dutch and French with professional English.
• Experience in technical coordination, customer operations, or document management.
• Ability to understand technical information and identify missing or unclear data.
• Structured, accurate, deadline-oriented work style with attention to document quality.

Responsibilities

• Register and update customer connection-study files in operational tools.
• Verify completeness of required technical, customer and project information.
• Coordinate inputs and deliverables with multiple stakeholders.
• Monitor milestones and report risks or delays to the service owner.
• Prepare drafts of offers, contracts and technical annexes from validated templates.

Skills

Technical coordination

Documentation management

Data quality

Stakeholder coordination

Project tracking

Education

Bachelor's degree or equivalent in engineering or related field

Job description

We are currently looking for an external contractor to provide technical and operational support for the follow-up of customer connection-study files within the Connection Office. The contractor will support the coordination, documentation, data quality and administrative-technical follow-up of grid user connection requests, in close collaboration with the internal teams and under the guidance of the responsible service owner.

Expected services

• Register, structure and update customer connection-study files in the relevant operational tools.
• Verify the completeness of technical, customer and project information required to launch or continue the study process.
• Coordinate missing inputs, actions and deliverables with stakeholders such as Grid Development, Infrastructure, Key Account Management and other contributing teams.
• Monitor milestones, dependencies and deadlines, and report risks, delays or missing information to the service owner.
• Prepare and maintain draft offers, connection-contract documentation, technical annexes and conformity-related files on the basis of validated templates and inputs.
• Perform first-level checks on data quality, document consistency and technical completeness before escalation or validation.
• Ensure proper version control, traceability and storage of documents in accordance with the processes.
• Support operational customer communication by preparing factual status updates, requests for missing information and documented follow-up, always in alignment with the relevant contact person.
• Identify recurring bottlenecks, data-quality issues and opportunities for process improvement, standardization and automation.

Requirements:

• Technical bachelor’s degree or equivalent experience in industrial engineering, electromechanics, electricity, energy technology, business engineering or a related field.
• Ability to communicate clearly in Dutch and French, with professional English.
• Relevant experience in technical coordination, customer operations, contract or document management, engineering support, energy operations or regulated operational processes.
• Ability to understand technical information and identify missing, inconsistent or unclear data.
• Structured, accurate and disciplined way of working, with strong attention to deadlines and document quality.
• Ability to coordinate stakeholders and keep files moving forward in a complex technical and operational environment.
• Customer-oriented communication style, while respecting the decision-making and customer-relationship responsibilities.
• Comfortable working with digital tools and contributing to improved data quality, process efficiency and standardization