German & Dutch Customer Advisor - 24/7 Support

Cross Border Talents; Antwerpen; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Structured onboarding and training

Hybrid working model after training

Career development opportunities

Résumé du poste

Cross Border Talents is seeking German and Dutch speaking Customer Advisors for a global support team for Volvo Trucks in Ghent. The role includes handling customer inquiries and ensuring service quality in a hybrid working model after initial training. Key requirements include strong communication and customer service skills along with a problem-solving mindset. The company offers a competitive salary, structured onboarding, and career development opportunities in an international and stable environment.

Qualifications

• Professional level German and Dutch language skills required.
• Strong communication and customer service skills.
• Ability to work in a 24/7 rotational shift system.

Responsabilités

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information and support regarding services.
• Ensure high levels of customer satisfaction.

Connaissances

German language skills

Dutch language skills

Strong communication skills

Customer service skills

Problem-solving mindset

Team-oriented approach

Description du poste

Cross Border Talents is seeking German and Dutch speaking Customer Advisors for a global support team for Volvo Trucks in Ghent. The role includes handling customer inquiries and ensuring service quality in a hybrid working model after initial training. Key requirements include strong communication and customer service skills along with a problem-solving mindset. The company offers a competitive salary, structured onboarding, and career development opportunities in an international and stable environment.