Bilingual Collections Manager - French & Dutch

Axis Group; Namen; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Transportation reimbursement

Meal vouchers

Competitive compensation package

Growth opportunities

Job summary

Axis Group is seeking an ICP Collections Manager in Belgium to proactively manage a portfolio of delinquent accounts and maintain daily contact with Dutch- and French-speaking debtors. You will negotiate repayment plans, coordinate with the Litigation and Finance teams, and collaborate with external agencies.

Strong negotiation, communication, and numerical skills are essential, along with fluency in Dutch and French and good English.

Qualifications

• Fluent in Dutch and French with good English understanding.
• Excellent telephone communication skills with stakeholders.
• Exceptional negotiation skills.
• Customer- and results-oriented attitude.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Experience in debt collection is a plus.
• Able to work under stress and stay organized.

Responsibilities

• Proactively manage a portfolio of delinquent accounts (loans, lines of credit, condos).
• Assist with monitoring and collection of cases within Litigation Department.
• Maintain daily contact with Dutch- and French-speaking debtors by phone and writing.
• Negotiate repayment plans with debtors or representatives (CPAS, attorneys, trustees, mediators, employers).
• Collaborate with Finance and Claims departments.
• Coordinate with external partners such as collection agencies.
• Handle cases related to consumer credit and collective proceedings (bankruptcies, settlements, reorganizations).
• Monitor condominium association cases.
• Report to Litigation Manager while supervised by Debt Collection Manager.

Skills

Dutch

French

Communication

Negotiation

Team player

Analytical thinking

Numerical skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Axis Group is seeking an ICP Collections Manager in Belgium to proactively manage a portfolio of delinquent accounts and maintain daily contact with Dutch- and French-speaking debtors. You will negotiate repayment plans, coordinate with the Litigation and Finance teams, and collaborate with external agencies.

Strong negotiation, communication, and numerical skills are essential, along with fluency in Dutch and French and good English.