FR/Dutch Collection & Recovery Analyst – Remote Work

Axis Group; Elsene; Hybride; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Mobility allowance

Health coverage

Retirement plan

Net monthly allowance

Phone plan

Stock options

Vacation days

Remote work policy

Wednesdays remote

Résumé du poste

Axis Group is seeking a Collection & Recovery Analyst to drive successful collections across Belgium, France, and the Netherlands. You will engage clients through calls, emails, and written correspondence, and evaluate recovery strategies.

Fluency in French and Dutch is essential; English is a plus. Based in Brussels with regular travel to client sites, you will collaborate with external partners and support the Finance Team to optimize recovery processes.

Qualifications

• 1–3 years' experience in collections, credit recovery, or accounts receivable.
• Fluent in written and spoken French and Dutch; English is a plus.

Responsabilités

• Proactively follow up on unpaid invoices in Belgium, France, and the Netherlands via calls, email, and letters.
• Assess recovery strategies and determine appropriate actions, including payment plans, formal notices, or escalation to legal enforcement.
• Collaborate with external partners such as lawyers or debt collection agencies across three jurisdictions.
• Maintain accurate records of recovery actions in company systems.
• Identify trends and report to Finance Manager for further analysis.
• Partner with Customer Support to ensure smooth transition to recovery stage and support throughout.
• Contribute to process improvements using automation and AI initiatives.

Connaissances

French fluency

Dutch fluency

English advantage

Description du poste

Axis Group is seeking a Collection & Recovery Analyst to drive successful collections across Belgium, France, and the Netherlands. You will engage clients through calls, emails, and written correspondence, and evaluate recovery strategies.

Fluency in French and Dutch is essential; English is a plus. Based in Brussels with regular travel to client sites, you will collaborate with external partners and support the Finance Team to optimize recovery processes.