Agile Transformation Coach

ITBuilders; Brussel; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

ITBuilders in Belgium is seeking an experienced Agile Transformation Coach to drive organizational change across AWOW and EITS. You will lead maturity assessments, define targeted improvements, and translate strategy into concrete initiatives with measurable milestones.

You will design a future operating model, establish governance, and mentor a coaching team to build autonomous, high-performing capabilities in agile transformation and leadership practices.

Qualifications

• Strong expertise in Agile & Lean practices and extensive experience guiding Agile transformations.
• Proven ability to coach teams, coaches, and management through organizational change.
• Experience designing governance, operating models, and maturity frameworks for large organizations.

Responsabilités

• Lead Agile maturity assessments across multiple domains and identify gaps, risks, and improvements.
• Translate digital strategy into actionable transformation initiatives with clear objectives and priorities.
• Develop a future operating model and Agile governance framework for sustained change.
• Define IT KPIs, metrics, and a tracking framework to measure progress and value delivery.
• Coach and mentor the Agile Coaching Team to build autonomy and capabilities.
• Guide IT management on agile leadership principles and promote autonomy and transparency.

Connaissances

Agile & Lean

Coaching & Mentoring

Agile Transformation

Change Management

Agile Governance

Maturity Assessment

Metrics & KPIs

Facilitation Techniques

Organizational Design & Scaling

Description du poste

Role Overview The Agile Transformation Coach is responsible for six key deliverables to drive organizational change, maturity, and sustainable ways of working across AWOW and EITS.

1. Agile Maturity Assessment & Organizational Analysis

• Responsibilities:
  • Conduct maturity assessments across AWOW and relevant transformation domains within EITS.
  • Analyze current ways of working, IT governance, agile maturity, leadership, and collaboration with departments like architecture, security, and portfolio management.
  • Identify strengths, gaps, risks, and priority areas for improvement.
  • Challenge the current Agile Way of Working using external expertise, best practices, and proven agile principles.
• An Agile Maturity Assessment report for the IT department outlining identified strengths, gaps, and risks.
• A prioritized improvement plan and action roadmap featuring concrete proposals to evolve AWOW and the Strategic/Tactical layers of EITS.
• Responsibilities:
  • Translate the digital strategy into actionable IT transformation initiatives with clear objectives and priorities.
  • Partner with management, Agile Coaches, and key stakeholders to define the target future state.
  • Support strategic decision-making, prioritization, and identify dependencies, risks, and prerequisites for successful execution.
• A fully backed, prioritized transformation roadmap for AWOW and the broader EITS transformation with clear objectives and milestones.
• A comprehensive view of dependencies, risks, necessary decisions, and short-, medium-, and long-term priorities.
• Responsibilities:
  • Support the design of a future-proof operating model for EITS and advise on roles, responsibilities, decision structures, and collaboration frameworks.
  • Translate agile principles into workable IT governance tailored to EITS and IT contexts.
  • Maintain alignment between teams, management, portfolio management, governance, and strategic goals.
• A clear, endorsed Target Operating Model (TOM) for EITS operations along with a concrete Agile Governance Framework.
• Well-defined roles, responsibilities, and decision rights.
• Recommendations for implementing and embedding the operating model long-term.

4. KPIs, Metrics & Success Criteria

• Responsibilities:
  • Define IT-specific KPIs, metrics, and maturity indicators (e.g., delivery, flow, and quality metrics) for AWOW and the broader transformation.
  • Establish transparent tracking for progress, maturity, impact, and value delivery.
  • Guide IT Management and Agile Coaches on interpreting and leveraging metrics for continuous improvement.
• A concrete OKR/KPI and metrics framework featuring measurable progress indicators.
• Clear success criteria, maturity indicators, and a structured reporting framework.

5. Coaching & Mentoring the Agile Coaching Team

• Responsibilities:
  • Coach and mentor the Agile Coaching Team to build autonomy and enhance capabilities in organizational change, stakeholder management, leadership coaching, change management, systems thinking, and agile transformation.
  • Assist coaches with complex challenges, challenge the team, and introduce new methodologies, insights, and best practices.
• A mature, autonomous Agile Coaching Team with advanced coaching and transformation competencies built from the team's skills matrix.
• Practical coaching and intervention techniques for complex scenarios.
• Sustainable internal knowledge transfer.

6. Management Coaching & Agile Leadership

• Responsibilities:
  • Guide and challenge IT management and leaders on agile leadership principles.
  • Shift traditional management and governance patterns toward leadership that fosters autonomy, transparency, and continuous improvement.
  • Help management navigate trade-offs, complex decisions, and transformation friction.
• Agile Leadership workshops for management to deepen their understanding of their role in the digital transformation.
• Clear leadership principles and target behaviors that support AWOW.
• Improved alignment among IT management, the Agile Coaching Team, and IT execution teams.

Core Competencies

• Required Expertise: Agile & Lean, Agile Coaching & Mentoring, Agile Transformation, Change Management, Agile Governance, Agile Maturity Assessment, Agile Tooling, Metrics & KPIs, Facilitation Techniques, and Organizational Design & Scaling.
• Expert Level Expectation: Extensive, demonstrable experience in core areas, specifically Agile & Lean, Coaching & Mentoring, Change Management, and Facilitation Techniques.
• Strong strategic and analytical mindset with the ability to translate complex change initiatives into pragmatic, execution-focused actions.
• Excellent leadership, coaching, mentoring, communication (written, visual, verbal), and facilitation skills.
• Constructively critical; comfortable challenging existing practices and status-quo patterns.
• Hands-on, results-oriented, and capable of simplifying complex changes for diverse stakeholder groups.
• Strong collaboration and stakeholder management skills with the ability to operate autonomously in complex settings.
• Continuous improvement mindset focused on sustainable knowledge transfer.

Technical Competencies You have proven expertise in Agile & Lean and extensive experience guiding Agile transformations in complex organizational settings. You excel at coaching teams, coaches, and management through organizational change, agile governance, maturity enhancement, and long-term adoption.

Application Questions

• What, in your opinion, is the single most critical success factor for a sustainable Agile transformation within a large organization?
• In a maximum of 2 pages, describe how you translate a transformation vision into a concrete roadmap, governance framework, leadership model, measurable objectives, and organizational buy-in. Illustrate your answer with a real-world case study, detailing your personal role and contributions.

Location & Work Model