What you will do
You will guide a large-scale agile transformation within a complex IT department, working across six key areas:
Agile maturity assessment and organisational analysis
- Conduct maturity assessments within the IT department and relevant transformation domains
- Analyse current ways of working, IT governance, collaboration with architecture, security and portfolio management
- Identify strengths, gaps, risks and priority improvement areas
- Challenge existing agile practices using external expertise, best practices and proven agile principles
- Deliver an agile maturity assessment report with prioritised recommendations and a concrete action plan
Transformation strategy and roadmap
- Translate digital strategy into concrete IT transformation initiatives with clear objectives and priorities
- Work with management, agile coaches and stakeholders to define the desired future state
- Support strategic choices and prioritisation within the transformation
- Identify dependencies, risks and conditions for successful implementation
- Deliver a supported and prioritised transformation roadmap with clear milestones for short, medium and long term
Operating model and agile governance
- Support the design of a future-oriented operating model for the IT department
- Advise on roles, responsibilities, decision structures and collaboration models
- Translate agile principles into workable IT governance
- Ensure coherence between teams, management, portfolio, governance and strategic objectives
- Deliver a clear target operating model, agile governance framework and defined decision rights
KPIs, metrics and success criteria
- Define IT-specific KPIs, metrics and maturity indicators for the agile way of working and broader transformation
- Establish how progress, maturity, impact and value can be tracked transparently
- Support management and agile coaches in interpreting and using metrics for continuous improvement
- Deliver a concrete OKR/KPI and metrics framework with measurable indicators
Coaching and mentoring the agile coaching team
- Coach and mentor the agile coaching team to strengthen their competencies
- Develop skills in organisational change, stakeholder management, management coaching, change management, systems thinking and agile transformation
- Support agile coaches with complex coaching and transformation challenges
- Introduce new methodologies, insights and best practices
- Further develop the autonomy of the agile coaching team through structural knowledge transfer
Management coaching and agile leadership
- Guide and challenge IT management and leaders on agile leadership
- Support the evolution from traditional management patterns to leadership that enables autonomy, transparency and continuous improvement
- Facilitate workshops with management to increase insight into their role within the digital transformation
- Deliver clear leadership principles and desired behaviours that support the agile way of working
What we are looking for
Essential experience and expertise
- Demonstrable expertise in Agile and Lean with extensive experience guiding agile transformations within complex organisations
- Expert-level experience in agile coaching and mentoring of IT teams, agile coaches and management
- Expert-level experience in change management within organisational and technological transformation contexts
- Expert-level facilitation techniques for teams, management and multidisciplinary stakeholders
- Confirmed experience in agile transformation within large IT organisations
- Confirmed experience with agile governance and decision-making within IT
- Confirmed experience conducting agile maturity assessments at team, management and organisational level
- Confirmed experience with metrics, KPIs, OKRs and maturity indicators
- Confirmed experience with organisational design and scaling within complex IT organisations
- Confirmed experience with agile tooling for planning, collaboration, tracking and reporting
Personal qualities
- Strong strategic and analytical thinking with the ability to translate complex change journeys into concrete, achievable actions
- Excellent leadership, coaching and mentoring skills
- Strong communication and facilitation skills, both written, visual and verbal
- Ability to critically and constructively challenge existing ways of working
- Results-oriented, pragmatic and hands-on approach
- Able to make complex changes understandable for diverse stakeholders
- Strong collaboration and stakeholder management skills
- Able to function autonomously within a complex organisational context
- Strong focus on knowledge transfer and sustainable anchoring of change
- Pronounced mindset of continuous improvement
Languages
- Active knowledge of Dutch or French
- Active knowledge of English
The setting
This is an assignment for 13 months, starting in October 2026.
The location is Brussels, with hybrid working arrangements.
You will work within a Belgian public-sector organisation undergoing a significant IT transformation.
You can join us for this assignment as a freelancer or as an employee of HumanInTech. Same role, same team. If you join as an employee, your employment continues beyond this assignment. When it ends, We'll work together to find your next assignment.
Location: Brussels, hybrid
Employer / contracting party: HumanInTech
Applications close (Brussels time): September 30, 2026 at 2:00 AM
Engagement: Freelance or employed by HumanInTech
Working hours: Full-time
Experience: More than 10 years or more
Education: Bachelor's or more
Published: September 2026